Hyundai Montgomery - Service Center

Glenn, the service writer was helpful and kept me informed by text an calls. Very cordial informed by text an calls. Very cordial More

I bought a wraparound warranty from this dealer when I purchased this car. I called the warranty people before I took my car in for repair. When the repair was done the shop Rep told me I needed to pay $2 purchased this car. I called the warranty people before I took my car in for repair. When the repair was done the shop Rep told me I needed to pay $210 because the warranty did not pay the full cost. I called my warranty people back and the rep stated I only should have paid the $50 deductible. I told the shop rep this at the time but the rep still ask me for the $210. I called the dealer shop to discuss this but shop rep didn’t come to the telephone and didn’t call me back. I will continue this process to get my $210 back. More

Marcus in the service dept. was very helpful. I appreciate the help he gave me. was very helpful. I appreciate the help he gave me. More

Drop vehicle off at 8:00 a. m. never heard from service advisor had to call them m. never heard from service advisor had to call them More

Very courteous. The wait was over 3 hours. I was told 1 1/2 hours. I really didn’t mind 2 hours but after that I was done! Also I wanted internet access in the waiti The wait was over 3 hours. I was told 1 1/2 hours. I really didn’t mind 2 hours but after that I was done! Also I wanted internet access in the waiting area. In the past I had seen a password for access, but the signs were gone and there was no one to ask. More

Kind and friendly staff. They fixed issue with the car and was it was quick They fixed issue with the car and was it was quick More

Hey, my service manager, Mr. Glenn, was very responsive to my visits, phone, calls, and texts, however, the service was very very too long for the problems I had. My vehicle was Glenn, was very responsive to my visits, phone, calls, and texts, however, the service was very very too long for the problems I had. My vehicle was in your garage for over eight weeks to fix my brake problems. Although it was involved, it should have never taken that long. More

I had my car there since July 25th for a diagnostic test, here it is October 2 and I still don’t have my car back. I finally found out last week what was wrong with my car, I sent my paperwork in that was re here it is October 2 and I still don’t have my car back. I finally found out last week what was wrong with my car, I sent my paperwork in that was request and still haven’t heard anything. The service advisor doesn’t contact you to let you know what’s going on. I have to keep calling just to get an update or go up there! The person that answers the phone gets an attitude when you call. I had to call the manager just to get a call back for an update on my car. I wouldn’t recommend this company if you only have one vehicle. 1/10 It shouldn’t take this long for a diagnostic test. At least call the customer and give an updated especially if the vehicle hasn’t been touched when you told the customer. More

The staff was Polite helpful and quick! Thank you answered all of our questions when asked Thank you answered all of our questions when asked More