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Hyundai Montgomery - Service Center

Montgomery, AL

3.5
201 Reviews
Call Service Center (334) 851-8100

201 Reviews of Hyundai Montgomery - Service Center

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January 16, 2024

Quick, professional service. Kierra went above and beyond to make sure that everything was completed properly and promptly. More

by dharris
Recommend Dealer
Yes
Employees Worked With
Kierra
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Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for your review! It's fantastic to hear about the quick and professional service you received, and that Kierra went above and beyond to ensure everything was completed properly and promptly. We're proud to have team members like Kierra who are dedicated to excellent customer service. Your acknowledgment is greatly appreciated!

January 16, 2024

I waited for 3 hours for a oil change It shouldn't have been that long of a wait More

by Brisboncourtney874
Recommend Dealer
No
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January 16, 2024

Simple oil change tire rotation with a scheduled appointment took 3 hours 40 minutes. Got car found oily finger/hand prints on hood and finder and a failure to properly reset vehicle after maintenan More

by PEPFAM2003
Recommend Dealer
No
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January 16, 2024

Nothing to brag about. No one calls you back to let you know anything In service dept More

by nomail1
Recommend Dealer
Yes
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Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for your feedback. We apologize for any inconvenience caused by the lack of communication from our service department. We take your comments seriously and will work on improving our follow-up process to ensure better customer experiences in the future. Your input is invaluable in helping us enhance our service.

January 16, 2024

They didn't even look at it, had my vehicle almost a week and no one looked at the problem. I came and picked it back up cause I needed it. They are not friendly at all none of them that i spoke to. More

by Walkervtayy
Recommend Dealer
No
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January 16, 2024

Friendly welcoming no pressure They genuinely seemed interested in meeting my needs. Not just selling a car. More

by PETERMAURY
Recommend Dealer
Yes
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Jan 16, 2024 -

Hyundai Montgomery responded

Thank you, Morty, for your review! We're thrilled to hear that our team's friendly and welcoming approach made a positive impression. It's important to us to focus on meeting your needs, not just selling a car. Your recognition of our genuine effort means a lot to us!

January 16, 2024

It was a regular oil change and routine maintenance I will see you next time. More

by Rdentrekin
Recommend Dealer
Yes
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Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for choosing us for your oil change and routine maintenance! We're glad to have provided the service you needed and look forward to seeing you next time. Your continued trust in our team is greatly appreciated.

January 16, 2024

It took them over 3 hours to complete my service! I consider that time not acceptable! More

by CFAIRER3
Recommend Dealer
No
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January 16, 2024

They did a very good job. They are very knowledgeable and maintain my car quickly. More

by FRANK_AROUND_THE_WORLD
Recommend Dealer
Yes
Employees Worked With
Herman Hodrik
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Jan 16, 2024 -

Hyundai Montgomery responded

Thank you, Frank, for your positive review! We're delighted to hear that our team's knowledge and efficiency in maintaining your car met your expectations. Your satisfaction is our top priority!

January 16, 2024

Russell was great helpful quick and knowledgeable with my tire maintenance. Give him a raise. Give him a promotion! More

by ANWAR1
Recommend Dealer
Yes
Employees Worked With
5
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Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for your kind words about Russell! We're thrilled to know he provided quick, knowledgeable, and helpful service with your tire maintenance. Your suggestion for his recognition has been noted – we truly value such dedicated team members.

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