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Hyundai Montgomery - Service Center

Montgomery, AL

3.5
201 Reviews

201 Reviews of Hyundai Montgomery - Service Center

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January 16, 2024

Made appointment couple weeks in advance for oil change and tires. Arrived at appointment time with them saying right off didn't know if they could get it done. Told them my husband was sick and reason for More

by JANESE_PP
Recommend Dealer
No
January 16, 2024

My services were good, but you guys need to get the Hyundai Employee discount back. More

by MISSKP00
Recommend Dealer
Yes
Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for your feedback! We're glad to hear that you were happy with our services. We understand your interest in the Hyundai Employee discount and will certainly consider your suggestion as we continuously strive to offer the best value to our customers.

January 16, 2024

I have only good things to say about my experience. The serviceman was very polite. More

by STRINGERDEE3
Recommend Dealer
Yes
Jan 17, 2024 -

Hyundai Montgomery responded

Thank you for your positive feedback. It's wonderful to hear that your experience was good and highlighted by the politeness of our serviceman. We take pride in our team's professionalism and courtesy!

January 16, 2024

I have only good things to say about my experience. The serviceman was very polite. More

by STRINGERDEE3
Recommend Dealer
Yes
Jan 17, 2024 -

Hyundai Montgomery responded

Thank you for your positive feedback. It's wonderful to hear that your experience was good and highlighted by the politeness of our serviceman. We take pride in our team's professionalism and courtesy!

January 16, 2024

I have only good things to say about my experience. The serviceman was very polite. More

by STRINGERDEE3
Recommend Dealer
Yes
Jan 17, 2024 -

Hyundai Montgomery responded

Thank you for your positive feedback. It's wonderful to hear that your experience was good and highlighted by the politeness of our serviceman. We take pride in our team's professionalism and courtesy!

January 16, 2024

No satisfaction at all I was not satisfied with the decision that was made for my claim. I was told by the claim person that Hyundai did not agree with the cause of the accident. More

by Grichards6262
Recommend Dealer
No
Employees Worked With
SHEDARIAN
January 16, 2024

Late response to appointment start and accomplishment Padded time of start and completion New Dealership More

by jgreen1943
Recommend Dealer
No
Employees Worked With
Service
Jan 16, 2024 -

jgreen1943 responded

Arrived at 7:10 for a 7:30 appointment. Saw the service person at 7:45. Got the paperwork at 9:30 stating the service had been completed and given directions where truck was turned out it was wrong vehicle. A few minutes service advisor reported my vehicle was on the rack being serviced. Got my truck back at 10:20. Was late for following appointment. Paperwork didn't match what was actually accomplished.

January 16, 2024

It was really good It was really good she helped me an got me taken care of about my car More

by Ladyjay11.jb
Recommend Dealer
Yes
Jan 17, 2024 -

Hyundai Montgomery responded

Thank you for your feedback! We're delighted to hear that you received excellent assistance and that your car concerns were efficiently handled. It's always our goal to ensure our customers are well taken care of.

January 13, 2024

The car only needed an update to the anti theft system. But instead they charged me for making a whole new key. Few weeks later the new key would not work. When you use the old key now, the anti theft syst More

by Ash Kannan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
January 12, 2024

Stopped by in November to see about ordering parts. They said I needed an appointment, so they made me one. Arrived early only to wait 45 minutes after appointment. Technician took mu vehicle oh and ye More

by gwen59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody
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