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Hyundai Montgomery - Service Center

Montgomery, AL

3.5
200 Reviews

200 Reviews of Hyundai Montgomery - Service Center

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January 15, 2024

Very rude and confrontational . Did not do everything I requested. How about 'will not use again' More

by MOODY.LUCY
Recommend Dealer
No
Employees Worked With
Said she was service manager
January 15, 2024

Horrorable and unprofessional and they didn't care Unattendedable and lack of customer service and entirely slow. I didn't get my car back in six weeks or more More

by andrea.gibson1121
Recommend Dealer
No
Employees Worked With
Glen
January 15, 2024

I went there to have an estimate for squeaky brakes and a oil change. I asked them if they could reattach the part that was hanging from the bottom of my car. I mentioned the time before when I was there for More

by ladyaustiniii
Recommend Dealer
No
January 15, 2024

Done No Close Close no I am done do not contact me again Bye bye More

by Stimwright
Recommend Dealer
No
Employees Worked With
Glenn
January 15, 2024

Simple oil change tire rotation with a scheduled appointment took 3 hours 40 minutes. Got car found oily finger/hand prints on hood and finder and a failure to properly reset vehicle after maintenan More

by PEPFAM2003
Recommend Dealer
No
January 15, 2024

They didn't even look at it, had my vehicle almost a week and no one looked at the problem. I came and picked it back up cause I needed it. They are not friendly at all none of them that i spoke to. More

by Walkervtayy
Recommend Dealer
No
January 15, 2024

It took them over 3 hours to complete my service! I consider that time not acceptable! More

by CFAIRER3
Recommend Dealer
No
January 15, 2024

It was a regular oil change and routine maintenance I will see you next time. More

by Rdentrekin
Recommend Dealer
Yes
Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for choosing us for your oil change and routine maintenance! We're glad to have provided the service you needed and look forward to seeing you next time. Your continued trust in our team is greatly appreciated.

January 15, 2024

Friendly welcoming no pressure They genuinely seemed interested in meeting my needs. Not just selling a car. More

by Morty
Recommend Dealer
Yes
Jan 16, 2024 -

Hyundai Montgomery responded

Thank you, Morty, for your review! We're thrilled to hear that our team's friendly and welcoming approach made a positive impression. It's important to us to focus on meeting your needs, not just selling a car. Your recognition of our genuine effort means a lot to us!

January 15, 2024

Nothing to brag about. No one calls you back to let you know anything In service dept More

by nomail1
Recommend Dealer
Yes
Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for your feedback. We apologize for any inconvenience caused by the lack of communication from our service department. We take your comments seriously and will work on improving our follow-up process to ensure better customer experiences in the future. Your input is invaluable in helping us enhance our service.