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Hyundai Warner Robins
Warner Robins, GA
395 Reviews
ALM Hyundai Warner Robins is proud to represent the Hyundai brand and the ALM family of automotive dealerships serving Warner Robins, Perry, and Macon, as well as savvy car buyers from across Georgia. Our promise to every customer is to provide complete attention to their needs, ensuring they leave our full-service dealership with the new or used vehicle that best meets their needs and budget. Or if you are looking for the highest-quality automotive service, our certified technicians are here to deliver the care and routine maintenance needed to ensure the longevity, safety, and value of your new Hyundai and all your other vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 395 reviews
August 28, 2014
Teresa McCall-West I had a good opinion of how I was helped by Terrance. He gave me some knowledge about my vehicle that I did not realize. I would return to purchase an I had a good opinion of how I was helped by Terrance. He gave me some knowledge about my vehicle that I did not realize. I would return to purchase another vehicle from Terrance and Five Star Hyundai, I would also refer others to purchase a vehicle. I had nothing but good thoughts about my experience. More
by MsWest1025
Employees Worked With
June 28, 2014
Positive Experience Second car I purchased here. Mr. Fannin's easy going style made my purchase a pleasure. I highly recommend Terrance and 5Star Hyundai Warner Robins. Second car I purchased here. Mr. Fannin's easy going style made my purchase a pleasure. I highly recommend Terrance and 5Star Hyundai Warner Robins. More
by RobertB4524
Employees Worked With
September 03, 2013
We chose to go with Five Star Hyundai because they gave us a good quote on our trade in and were close to where we live. There was a used Hyundai on their lot that had been listed online for a week or more us a good quote on our trade in and were close to where we live. There was a used Hyundai on their lot that had been listed online for a week or more. When we arrived at the dealership, the salesman we dealt with had a hard time finding the keys to the vehicle. Apparently this was a recurring problem for him. He spent a good half hour just looking for the keys. Then he informed us the car had not been cleaned since it had arrived. He spent another half hour trying to convince us to buy something else before he would let us test drive. After the test drive, I knew I wanted it. We had to wait around even longer while they appraised my vehicle, something that should have been started sooner. Negotiations only took a few moments before we settled on a decent price, not a great deal, but an average one. Then we sat around waiting even longer to sign the forms. Once they were signed, we had to wait again while they "cleaned" the car. They basically sprayed the outside down and squirted some Febreeze. The car was still a mess. I didn't really expect a miracle, but everyone at the dealership was talking about how "clean" it was and how good of a job their service department does. Maybe we have Extremely different definitions of "clean", but there was still dog hair, crumbs and dirt everywhere. All in all, it took us 4 hours to get done with the sale. Its been almost a month since we made the deal and they are still harassing us about forms THEY forgot to have us sign. We have already gone back to them three different times. Despite our trips back, the paperwork is STILL not done. I do not recommend this dealership at all. They are slow, inefficient and lack proper communication between all departments. More
by BaisG
Employees Worked With
Brent , Josh, Kenny
April 26, 2013
The service at Five Star Hyundai has been outstanding since I purchased my car from them. Their service manager, Mike Heard, has provided me with the necessary services, based on the car's mileage, with since I purchased my car from them. Their service manager, Mike Heard, has provided me with the necessary services, based on the car's mileage, with competitive prices and reasonable turn around time for those services. I will continue to have my car serviced by nFive Star Hyundai. More
by 8805ejv
Employees Worked With
Mike Heard
January 31, 2012
Tried to over sell. May have given false info to the banks on how much I made. Was very high pressure and wanted me sign now when I said I had to leave and would come back. Did not want me to leave and banks on how much I made. Was very high pressure and wanted me sign now when I said I had to leave and would come back. Did not want me to leave and said he could get me in my new car in 20 minutes! I had to leave and the finance person said he would call me with the bank's answer. While I was there a bank called me to verify my wages, which I thought was strange. I left and got no call. I called back a couple days later was was advised that the bank denied me. If I was denied, how was he making these offers to me and wanting me to signs quickly so he could get me in my car in 20 minutes? More
by upsetman
Employees Worked With
Jevon
