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Hyundai Warner Robins

Warner Robins, GA

3.5
402 Reviews
ALM Hyundai Warner Robins is proud to represent the Hyundai brand and the ALM family of automotive dealerships serving Warner Robins, Perry, and Macon, as well as savvy car buyers from across Georgia. Our promise to every customer is to provide complete attention to their needs, ensuring they leave our full-service dealership with the new or used vehicle that best meets their needs and budget. Or if you are looking for the highest-quality automotive service, our certified technicians are here to deliver the care and routine maintenance needed to ensure the longevity, safety, and value of your new Hyundai and all your other vehicles.
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650 Russell Pkwy

Warner Robins, GA

31088

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Showing 402 reviews

April 14, 2026

The service I received from the employees at this dealer was quick, direct, and really friendly. More

by robertnoland
Recommend Dealer
Yes
Employees Worked With
Terrance Fannin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Scinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2026 -

Hyundai Warner Robins responded

We’re pleased to know our team’s prompt, straightforward, and friendly approach made your service visit a positive one. Thank you for the five-star review. We look forward to caring for your Hyundai again.

April 07, 2026

Purchased a car March 14, 2026, had to return car on March 30, 2026, finance backed out of deal. Put $4,000 cash Down and was told the check would be expedited and sent the next day. April 7, 2026!! Bee More

by Wendypatrick360
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kerde Evans
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Scinto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna
Apr 11, 2026 -

Hyundai Warner Robins responded

Wendy, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Apr 11, 2026 -

Hyundai Warner Robins responded

Wendy, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 25, 2026

I first want to start by saying the sales and service team are absolutely amazing. I worked with Jessica and Lee from the sales team, and they were always ready to help in any way they could. I really th More

by DWilkes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jessica, Lee
Mar 29, 2026 -

Hyundai Warner Robins responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Mar 29, 2026 -

Hyundai Warner Robins responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Mar 29, 2026 -

DWilkes responded

Sure, give me a call at (803)766-8733

March 17, 2026

The sales experience was fantastic. We worked with Yanna and she is outstanding in knowledge, helpfulness and friendliness. I also had the opportunity to visit the service department More

by Jhall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kerde Evans
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yanna
Mar 21, 2026 -

Hyundai Warner Robins responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Mar 21, 2026 -

Hyundai Warner Robins responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Mar 21, 2026 -

Jhall responded

Thanks for your response. Before I publicized my comments I tried on multiple occasions to speak with the dealership manager. The manager never returned my calls. Since I first posted this I have received my permanent tag. I sat in the Warner Robins office until it was resolved, then drove to Macon to get the title paperwork. When I delivered it to Peach county the check from ALM WAS $10 short.

March 12, 2026

The first thing I got when I reached out to them was this really warm and friendly response from their customer service team. After that, they took care of all my issues in such a nice, helpful way More

by PasstexF1
Recommend Dealer
Yes
Employees Worked With
Derak Thomas
Mar 12, 2026 -

Hyundai Warner Robins responded

Thank you for noticing the welcoming support from our customer service team. We’re glad they were able to resolve your concerns with genuine care. We appreciate your feedback.

February 18, 2026

Quick and efficient. That's exactly what the well-trained customer service team at this dealer showed me. More

by Karen
Recommend Dealer
Yes
Employees Worked With
John Scinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Hyundai Warner Robins responded

It’s wonderful to hear our Hyundai customer service team delivered the fast, efficient experience you deserved. We appreciate you highlighting their expertise. We look forward to welcoming you back soon.

January 14, 2026

I received really excellent care from their customer service team. They gave me a fast but very precise response and provided all the important information I needed about purchasing the car. More

by Samuel47708
Recommend Dealer
Yes
Employees Worked With
Jessica Jones
Jan 14, 2026 -

Hyundai Warner Robins responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Hyundai Warner Robins!

August 13, 2025

5 Stars – Fantastic Experience! We had an amazing experience at Five Star Hyundai! Arkyanna was incredible — professional, knowledgeable, and fun to work with. She recommended the More

by Robert Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arkyanna Gibbs
February 11, 2025

Rashad was horrible. He is RACIST and I couldn't leave fast enough. I will never shop for a car there again More

by Gmrestoparts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kerde Evans
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terrance Fannin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McIntyre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Scinto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rashad Robinson
Feb 20, 2025 -

Hyundai Warner Robins responded

Hello, Though we empathize with your experience, we believe you have mistakenly reviewed the wrong location. We do not have anyone named Rashad employed here. Please reach out to the correct location so that they can address your feedback. Thank you, Kyle Johnston General Manager kjohnston@fivestaronline.net

June 03, 2024

The worst experience ever, by the Service advisor. She is rude, disrespectful and aggressive. Will never return if she is there More

by clayfrederica
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Seabolt
Jun 03, 2024 -

Hyundai Warner Robins responded

Hello, Please know that your feedback is very important to us. We pride ourselves on providing excellent customer satisfaction and I would like the chance to learn more about the level of customer care that you have received from our Service Team. Could you please email your preferred contact information to me? Thank you, Greg Clark General Manager gclark@fivestaronline.net

Jun 04, 2024 -

clayfrederica responded

Clayfrederica@yahoo.com

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