Hyundai of 110
Farmingdale, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 AM
Wednesday 9:00 AM - 8:00 AM
Thursday 9:00 AM - 8:00 AM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 6:00 AM
Sunday 11:00 AM - 5:00 AM
Service
Monday 7:00 AM - 4:30 PM
Tuesday 7:00 PM - 4:30 AM
Wednesday 7:00 AM - 4:30 AM
Thursday 7:00 AM - 4:30 AM
Friday 7:00 AM - 4:30 AM
Saturday 7:30 AM - 3:30 AM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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All the staff at Hyundai 110 service center are terrific - very professional, knowledgeable, and hard working. However, management needs to take a look at their customer service center operations which have - very professional, knowledgeable, and hard working. However, management needs to take a look at their customer service center operations which have not kept pace with their sales. I would suggest they look into expanding their facilities and adding staff - this was now the second time in less than 2 months that I had to wait nearly 25 minutes just to be connected to my service advisor. Hyundai also needs to revisit and revise its loaner car policy and being providing loaner cars. It cost me over $50 in Uber charges because Hyundai 110 does not provide loaner cars and the service center needed to keep my car the entire day for repairs. I like my Hyundai Ioniq 5 very much, but I am seriously considering whether I will be returning to Hyundai 110 when my lease ends next year. More
New management is TERRIBLE. They LIE! EVERYTHING IS 5 minutes. Took 30 minutes to just start checking process Left at least 8 phone calls over 2 weeks to different people. NON They LIE! EVERYTHING IS 5 minutes. Took 30 minutes to just start checking process Left at least 8 phone calls over 2 weeks to different people. NONE were returned. No longer offer uber ride home- shuttle instead. Only one vehicle so if you miss a shuttle, takes 1/2 hour or more till it returns. And NO RETURN SHUTTLE but they don’t tell you in advance. Will definitely be going elsewhere for service. Ring back old management. They understood customer service More
In and out in a timely manner, good staff & timely fashion, thank you for the support fashion, thank you for the support More
I cannot stand this place, I will never purchase a car here or get service here again. And I’ve only done both once, I had such a bad experience with these the first time that I will not go back. I didn’t here or get service here again. And I’ve only done both once, I had such a bad experience with these the first time that I will not go back. I didn’t feel valued, I felt dismissed the entire time. I truly could write an essay about my experience here but I’m so sick of complaining about it at this point. I’m really really unhappy with my experience here both on the sales side and the service side. More
Buying my first brand-new car felt like such a huge milestone, and I couldn’t have asked for a better experience. From the moment I walked in, I never felt pressured or pushed into making a decision. I milestone, and I couldn’t have asked for a better experience. From the moment I walked in, I never felt pressured or pushed into making a decision. Instead, I felt listened to, respected, and genuinely supported throughout the entire process. I had a lot of questions, and everything was explained patiently and honestly. Even though I probably didn’t show how emotional I was in the moment, driving home in my new car was something I’ll never forget. It’s still hard to believe I finally have my first new car! Thank you for making what could have been a stressful experience feel exciting and comfortable. I truly appreciate all of your help and would absolutely recommend this dealership to anyone looking for a car. More
All the employees were terrific. I was brought right in. Car was ready in a few hours. I was brought right in. Car was ready in a few hours. More
Very busy service area at this dealership, but under-staffed. They seemed more interested in selling me additional services than attending to the services covered under my lease with Hyundai. They under-staffed. They seemed more interested in selling me additional services than attending to the services covered under my lease with Hyundai. They also neglected to re-set the service reminder after servicing the car so I will know when to next bring in my car for service. I will probably give them another try, primarily because they are close to my home, but will look elsewhere if this poor level of service persists. More
I had a great experience at this dealership from start to finish. The staff was friendly, professional, and never made me feel pressured. They took the time to answer all of my questions, explained everythin finish. The staff was friendly, professional, and never made me feel pressured. They took the time to answer all of my questions, explained everything clearly, and helped me find the right vehicle for my needs and budget. More
I originally had a 9 o’clock appointment. I was told to come in at 8:30. There was a long line. No explanation. I was no courtesy cars were available. This happens every time I get servi I was told to come in at 8:30. There was a long line. No explanation. I was no courtesy cars were available. This happens every time I get serviced. The cashier who was directing traffic was rude. Leon was the only bright spot. The cashier from before would rather stuff her face than help me. She was able to make a snide comment. Overall not high marks. More



