Hyundai of 110 - Service Center

I called to make an appointment several times over 45:00 in late afternoon and no one would answer the phone. Called the parts department and their guy was kind enough to walk over and tell service to pick in late afternoon and no one would answer the phone. Called the parts department and their guy was kind enough to walk over and tell service to pick up. They suggested the day for my appointment a week and half later. Was the third car in at 7:30a.m. They never touched my car and the desk didn't know it wasn't touched until I called at 2:30PM. Then they told me a lot of "stuff" about how their diagnostic staff were too busy with other cars, but it really sounded like they didn't have enough diagnostic staff. When i picked up my car in late afternoon, I was told that I had to wait until a month later (!) because that was the first time a loaner car would be available ...but they could not promise the same thing would not happen a second time. I don't like being fed a line of crap - service refused to take responsibility for their actions and my experience of having to give up my car for a full day only to have nothing done to fix it was one of the most frustrating consumer experiences I have ever had. I think they only place they exceled was in finding enough different ways to tell me that they didn't want my business. More

A little frustrated that I had a 8:00 appointment. Was told I was the third car for service and that there were 4 mechanics working. Was just getting an oil change and it took 2 hours while I waited Was told I was the third car for service and that there were 4 mechanics working. Was just getting an oil change and it took 2 hours while I waited. Unacceptable More

This is my second leased vehicle from this dealer, and still a great service dept. still a great service dept. More

Chris kept me informed about my vehicle service, and was a pleasure to deal with. Car was ready in a timely manner. Seamless experience. a pleasure to deal with. Car was ready in a timely manner. Seamless experience. More

Initial difficulty to establish communication with service department was quickly overcome by amenable and congenial staff, just as you would hope for. Everything went just as planned, was in and out service department was quickly overcome by amenable and congenial staff, just as you would hope for. Everything went just as planned, was in and out the same day. I made the right choice going here and will be back. More

Efficient and courteous service. Worked with Kenny and he kept me informed of progress on my service. I also appreciated the drop off and pick up to the dealership. Thanks! Worked with Kenny and he kept me informed of progress on my service. I also appreciated the drop off and pick up to the dealership. Thanks! More

Good friendly service helpful people that explain things clearly very efficiently. They offer great customer service. clearly very efficiently. They offer great customer service. More

Everyone at Hyundai of 110 was friendly and helpful. I was there for two recalls on my 2022 Sonata. I had a 10;30 appointment and rather than sit there all day Uber car brought me home and back when the I was there for two recalls on my 2022 Sonata. I had a 10;30 appointment and rather than sit there all day Uber car brought me home and back when the service was completed. I think that makes it more convenient to consider your particular dealership for service. However, I suspect that since I was not paying for the recalls my car was there from 1030 to 1630 hours. I suspect that the paying customers were given preference over recall customers. Perhaps in the future bring recall cars in the afternoon so the wait takes less time. I had a 1030 appointment and hoped to be completed by 1330 hours, so that I could run errands in the afternoon. More

I appreciate kevin and it's hard working I appreciate all the managers to help me get the best deal all the managers to help me get the best deal More

Great service department! Chris was attentive to my needs and his follow up during and after service was stellar. Chris was attentive to my needs and his follow up during and after service was stellar. More