Hyundai of Central Florida

This is the second car tgat I bought from Hyundai of Central Florida . They always made the car buying experience very easy and didn't pressure us like other dealerships. Central Florida . They always made the car buying experience very easy and didn't pressure us like other dealerships. More

Tim S was very helpful and knowledgeable. All of the people in finance were also very helpful too All of the people in finance were also very helpful too More

Great communication. Fast and efficient sales process. I would recommend to anybody. No fees charged. Fast and efficient sales process. I would recommend to anybody. No fees charged. More

DO NOT FALL FOR THEIR UPFRONT PRICING GIMMICK! !! AND BEWARE OF MISLEADING ADVERTISEMENTS!!! I had arranged to purchase a certified pre-owned genesis from this dealership. It was listed under the c !! AND BEWARE OF MISLEADING ADVERTISEMENTS!!! I had arranged to purchase a certified pre-owned genesis from this dealership. It was listed under the certified pre-owned inventory listings on their website, it said "certified pre-owned Genesis G70" as the title of the listing, and displayed the "Genesis Certified" badge in the listing (In fact, astonishingly, 2 days later it still is listed in the same manner). Throughout the purchase process, when I attempted to negotiate, I was met with their tag line "we are an upfront pricing dealership" we don't negotiate." I noted to them that the price had been lowered several times over the last few weeks as the car sat on the lot but was met with the same line every time. To be fair, the price on the vehicle was reasonable which is why I decided to purchase it and I did appreciate they didn't tack on any dealer fees or document fees that most other dealerships do. I decided to purchase the vehicle soI flew commercially down to Florida from several states away after arranging the purchase over the phone. All was well until we started filling out paperwork when I asked what the in service date for the Certified Pre-Owned warranty was. At that point, the salesman stated it was not a CPO vehicle. I told him it has to be considering it was listed as such, described as such, and represented as such and thats why I am buying the vehicle. I even walked him through on their own website all of the places it stated it (which I have documented in screen shots). He left to speak with the manager and then came back and said the vehicle is not certified and could not be certified because it was a hundred miles over the limit for certification eligibility. He proposed two solutions. First, I could purchase an extended warranty at a cost of a few thousand dollars or I could purchase a different car that was certified but cost $1750 more than the one I was going to buy. They would not entertain including the cost or even defraying the cost of the extended warranty...after all, they are an "upfront pricing dealership" and don't negotiate. In full disclosure, the other vehicle that he suggested purchasing was one that I had been interested in buying but ultimately went with the other in large part due to the $1750 price difference, color, and overall condition. Keep in mind, I was now over 500 miles from my home and a plane ticket the next day would have cost in excess of $750. The managers response "we cant consider the distance you travelled." When I asked him to reduce the price of the replacement vehicle, even just a little, to account for the fact that I wasn't getting the vehicle I intended to get based on their misrepresentations and the fact that it was more than I had planned to spend on the other car, he went right back to the "we are an upfront pricing dealership" we don't lower prices. Stuck between a rock and a hard place 500 miles from home, I ultimately decided to purchase the alternative/ more expensive vehicle. If that story wasn't bad enough... within hours of me leaving the dealership, the vehicle I was supposed to buy was reduced in price AGAIN by $1150. It didn't occur to them to offer to sell it to me for that reduced price? It didn't occur to them to offer to defray the cost of the extended warranty by $1150. What did occur to them was to be completely misleading in their advertisements, disingenuous about their "up-front pricing policy", and completely unsympathetic to the position they placed me in. They knew I was stranded 500 miles from home and took advantage of it. Shame on them. More

I purchased a GV70 from this dealership a few weeks ago and CJ from the sales department made the process effortless. He kept an open line of communication throughout and delivered as promised on everythin and CJ from the sales department made the process effortless. He kept an open line of communication throughout and delivered as promised on everything that was discussed prior to finalizing the purchase. As for the vehicle, it was very well priced with upfront out the door pricing. I am very pleased with the purchase. More

I visited this dealership yesterday to have a few things replaced on my new vehicle, both CJ from sales and Carlos from the service department took great care of me. They had great communication with me thr replaced on my new vehicle, both CJ from sales and Carlos from the service department took great care of me. They had great communication with me throughout the service process and it was all completed in a timely manner. I highly recommend. More

Buying this 2023 Sonata was actually fun. Paul was great,and everything went smoothly. Very satisfied Paul was great,and everything went smoothly. Very satisfied More

Quite welcoming environment with no aggressive sales techniques. Really appreciated the opportunity to work with Devon Ortiz. His customer service is excellent and I highly recommend him. techniques. Really appreciated the opportunity to work with Devon Ortiz. His customer service is excellent and I highly recommend him. More

The service by mason Burks was very good and I would recommend your dealership to everyone recommend your dealership to everyone More