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Hyundai of Central Florida - Service Center

Clermont, FL

4.4
109 Reviews

109 Reviews of Hyundai of Central Florida - Service Center

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April 27, 2021

Darius and Jason always give me an excellent service every time I go. The waiting room is comfortable, bathrooms always clean. The only suggestion is, that when I call, the appointment days available ar More

by DANIEL.RV20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Royal
April 27, 2021

Excellent Service. I will return for my auto care. I drive from Homosassa, FL for their excellent service. Didn't have to wait hours like other places. More

by kdebbiejane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Royal
April 27, 2021

My service rep was very friendly helpful and quite professional. He took my car right away and explained the updates and the recalls to me. It was a nice experience. More

by DCOTTAM52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Great dealership. Clean new and staff is great! Enjoy waiting for my car I’m the customer lobby with the TVs, WiFi and fresh coffee! More

by saradephillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Great experience and very good dealership. Been buying Hyundai for several years and have never been disappointed. Customer lobby very nice with internet hook up and coffee. More

by RUTAWARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember name
April 27, 2021

Facility was very clean, well maintained and conscious of following covid guidelines. The service done on my vehicle was complete much earlier than I anticipated so I was really happy about that. Thank you! More

by EAVESKYLEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
70121 Jason Neal
April 27, 2021

We stopped by to schedule an appointment to have a rear tire looked at. It was around 12:45 Joseph at the service desk advised he could have a tech look at it at 1:00 when they return from lunch. The tir More

by JRSCHEVE
Recommend Dealer
Yes
Employees Worked With
Joseph
April 27, 2021

Very friendly and knowledgeable. Easy to schedule the maintenance and I was given my car by the time promised. The check out was easy as well. More

by Suaill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

I don't know why the service dept. doesn't seem want to do warranty work on a Hyundai that was not purchased here. My car has a pronounce low frequency hum when I'm accelerating in any gear while the engi More

by RBSAGER
Recommend Dealer
No
Employees Worked With
Lori Watkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Hyundai of Central Florida responded

Thank you for taking the time to fill out our survey. We apologize we did not meet your expectations. We value and appreciate you as a customer and hope that on your next visit we can meet your expectations We apologize we did not find anything wrong with your vehicle when you came in. You did mention we were the second dealer that had deemed the vehicle to be operating as design. Thank you, Cesar Marquez Service Manager

May 03, 2021 -

RBSAGER responded

I'll bring it in again after the noise gets worse.

April 27, 2021

They responded very quickly to my issues and The service manager was very good and I appreciated his personal attention and quick service. Thank you More

by ALOHAGIRLBEATTIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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