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Hyundai of Columbia

Columbia, TN

4.8
985 Reviews
At Hyundai of Columbia, it is our mission to be the automotive home for Hyundai driver's all over Middle Tennessee including Columbia, Brentwood, Spring Hill, Franklin and Nashville, TN. Not only is Hyundai of Columbia Middle Tennessee's fastest growing Hyundai Dealer, we are also the largest volume used dealer in the Nashville market.
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1370 Nashville Hwy

Columbia, TN

38401

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Showing 985 reviews

October 30, 2022

The individual salesman I worked with, Antonio, was amazing. The finance department, not so much. More

by Supes
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Antonio Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Hyundai of Columbia responded

Hello, Thank you for taking the time to let us know our Sales Team provided you with an amazing experience. I would like to speak with you about your interaction with our Finance Team. When you have a moment, can you please reach out to me directly or email me your preferred contact information to discuss this further? Best, Patrick Robertson General Sales Manager Hyundai of Columbia patrick.robertson@bc.auto 931-398-5546

October 28, 2022

This is my second new car from this dealer and that should say it all More

by Marty38454
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Howard
Oct 31, 2022 -

Hyundai of Columbia responded

Hello, congrats on your new purchase from Hyundai of Columbia! We appreciate your loyalty and business and are happy to see that you consistently enjoy excellent care from our Sales Team. Thank you for the great review and we look forward to a continued relationship.

October 28, 2022

The dealership itself and service department are not very accommodating, but Amber Shafer definitely makes up for that. I’d recommend her any day! More

by bg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amber Shafer
Oct 31, 2022 -

Hyundai of Columbia responded

Hello, Thank you for sharing your feedback. We take customer care very seriously at Hyundai of Columbia and would like to learn more about your experience with the dealership and Service Department. Please reach out to me at your earliest convenience. I hope to speak with you soon. Devin Brock Service Manager Hyundai of Columbia devin.brock@bc.auto 931-398-5546

October 26, 2022

Bryan was great to work with. He had everything ready to go when we got there. In and out in less than 30 min. More

by Danahweese
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Cagle
Oct 28, 2022 -

Hyundai of Columbia responded

Hello. Our team at Hyundai of Columbia will be very excited to receive your incredible review of how they provided you with exceptional customer service. Please let us know if we can assist you further!

Oct 28, 2022 -

Danahweese responded

Bryan Cagle was the best

October 20, 2022

Quick and friendly service. I was in and out within 30 minutes. They updated me along the way. All the men were very helpful. More

by csteffey1203
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Cagle, Jose Suarez, Austin Wing, Chris Evelsizer, Tim Runner, Jeramie Slater, Stephen Wayne
Oct 22, 2022 -

Hyundai of Columbia responded

We appreciate you for taking the time to give us feedback. It is rewarding to know that our Service Team was helpful and expedient with your service. Thank you for your business and wonderful review. For any additional help or information, please contact us here at Hyundai of Columbia. Have a great day.

October 19, 2022

I had a great experience with my oil change, and they were super courteous, and my wait wasn’t long at all. I would highly recommend Hyundai of Columbia! I will be back! More

by donnajohn316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hicks, Chris Robertson
Oct 21, 2022 -

Hyundai of Columbia responded

Hi there! Our Service Team is pleased to see that your experience with us was outstanding! Hyundai of Columbia takes great pride in ensuring our customers are well taken care of and completely satisfied. Your 5-star review reflects that you were met with the utmost professional care and courtesy. Thank you for choosing to visit us for your oil change and we hope you enjoy the rest of the day!

October 01, 2022

Amber was great! We were a little pressed for time. She was very efficient and once we decided what car we wanted she had us in and out of there in less than an hour. More

by chris6060
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
Oct 03, 2022 -

Hyundai of Columbia responded

Hello Chris, our Sales Team takes pride in helping our customers to find the vehicle they want getting them in and out in a timely manner at Hyundai of Columbia. Congratulations from all of us at Hyundai of Columbia.

October 01, 2022

Amber was the best. I do not think I can brag about her enough. She was courteous even after spending hours with us. You can tell she cares about her customers and their More

by Sha Jensen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
Oct 03, 2022 -

Hyundai of Columbia responded

Sha, it's truly wonderful to learn of the cordial and courteous experience you had working with our Sales Team and we're so grateful that we had the opportunity to serve you. Your five-star review and recommendation of our dealership are appreciated and we look forward to seeing you back here at Hyundai of Columbia for all of your future needs.

October 01, 2022

I am very old school and this was my first vehicle purchase in over ten years so I was nervous. Amber took away any doubts that I had and made it very easy. She explained features and made sure my bl More

by Lindsey Wanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
Oct 03, 2022 -

Hyundai of Columbia responded

Congratulations on your new vehicle, Lindsey. We are delighted to read you enjoyed a personable and knowledgeable car-buying experience working with our Sales Team. Thank you for your fabulous five-star review and let us know if we at Hyundai of Columbia can be of any further assistance.

September 30, 2022

Really great experience from start to finish! Oscar did a great job communicating details of the car we were looking for, when it came in & setting up a test drive. We came in about an hour befor More

by Jamie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve (finance)
Oct 01, 2022 -

Hyundai of Columbia responded

Hello Jamie. Congratulations on your new car! We are so glad that we had the opportunity to work with you and that our Sales Team could make this a stress-free purchase experience. Enjoy your new vehicle from Hyundai of Columbia and we look forward to serving you in the future!

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