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Hyundai of Cool Springs

Franklin, TN

4.6
1,501 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun. Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered. Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer. We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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201 Comtide Court

Franklin, TN

37067

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Showing 1,501 reviews

September 19, 2026

The service dept. Is staffed with pleasant, professional, and knowledgeable service advisors. Tanner Hunter provided exceptional customer and vehicle service. More

by saico7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Hudson
Sep 22, 2026 -

Hyundai of Cool Springs responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

September 19, 2026

Bought a used vehicle service department over filled oil after oil change contacted sales seeking a correction. No response had to take it else where for a resolution.. as is means as is More

by Harry.craft70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jackson King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Knox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Hyundai of Cool Springs responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 235-0837 to share more details about your visit so we can make things right.

September 17, 2026

We recently purchased a new Hyundai Tucson from Hyundai of Cool Springs and had an outstanding experience from start to finish. Joel Marks was fantastic to work with. He took the time to understand exac More

by Mikayil Bayramov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Knox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Hyundai of Cool Springs responded

Hi Mikayil, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2026

Peyton Williams (Sales)) and Mark Salvino (Finance) were very pleasant and helpful in the process of buying our second car at this dealership. Thank you Peyton and Mark!! More

by jsmith3313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

Hyundai of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2026

Service was great, informative, accommodating , and efficient. They told me exactly to what needed to be done and performed the work as they saud More

by pamaitland
Recommend Dealer
Yes
Employees Worked With
Caity
Sep 18, 2026 -

Hyundai of Cool Springs responded

Thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 14, 2026

Friendly staff, clean facilities and very professional. Work completed quickly and I was informed of progress along the way. More

by blee303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 18, 2026 -

Hyundai of Cool Springs responded

Thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 14, 2026

Nice people, clean, efficient, lots of inventory, salesman was very helpful, kind, helpful, easy to work with More

by Hobbssally12
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2026 -

Hyundai of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2026

I drive from north Nashville to go to this service center. Clean, easy shuttle, time runs as promised. More

by HARDYSHOPPING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer and shuttle driver
Sep 14, 2026 -

Hyundai of Cool Springs responded

Thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you have any further questions, please don't hesitate to reach out!

September 13, 2026

The dealer made sure I had a replacement vehicle while mine was getting worked on and then was able to get my car back after hours do to my work schedule. More

by Rob Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, and Thaeron Anderson
Sep 23, 2026 -

Hyundai of Cool Springs responded

Hi Rob, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 11, 2026

Once again, very professional and helpful. This dealership is a credit to the Hyundai brand. More

by Peter Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Lee, my service advisor, went above and beyond. He arranged a “ loaner” so that I could do the school pickup and had my vehicle ready when I returned the loaner later the same day. He clearly took great pleasure in being a problem solver.
Sep 23, 2026 -

Hyundai of Cool Springs responded

Hi Peter, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.