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Hyundai of Cool Springs

Franklin, TN

4.6
1,477 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun. Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered. Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer. We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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201 Comtide Court

Franklin, TN

37067

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Showing 1,477 reviews

September 09, 2026

Great experience except for the AI receptionist. Y’all can do better than that. Was finally able to speak with a real person who helped me out More

by Davidrblocker
Service Price Transparency
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Yes
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Thaeron
September 07, 2026

Quick and Easy access to get scheduled in. Everyone I encountered were friendly and helpful. Waiting area was nice with comfortable chairs, tv, and snacks. I was t old how long it would take f More

by Joejanice11
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Yes
Employees Worked With
Service dept.
Sep 09, 2026 -

Hyundai of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 05, 2026

Dealership is ok. Equipped with mix of both good and bad customer facing reps. Should never have shortage of rental vehicles More

by EjH98
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Yes
Employees Worked With
Tanner Lee
Sep 07, 2026 -

Hyundai of Cool Springs responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing, please contact our Manager at (615) 235-0837. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

August 31, 2026

Outstanding experience at Hyundai of Cool Springs! Catie provided exceptional customer service from the moment my vehicle arrived. She was knowledgeable, welcoming, and kept me informed throughout the More

by DJ
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Recommend Dealer
Yes
Employees Worked With
Catie
Sep 07, 2026 -

Hyundai of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 31, 2026

Service rep was polite and service was completed sooner than the expected time frame.Snack bar was great. More

by lcspears
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Recommend Dealer
Yes
Employees Worked With
Service
Sep 07, 2026 -

Hyundai of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 27, 2026

Great service. Friendly staff. Comfortable waiting room. Good suggestions from service technician. Nice selection of vehicle on the showroom floor More

by bjean52
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Yes
Employees Worked With
Dillon service dept
Aug 30, 2026 -

Hyundai of Cool Springs responded

Hi, we are so happy to read such a great review about Hyundai of Cool Springs! Please don't hesitate to reach out if there's anything additional we can do for you.

August 25, 2026

Ozzy in sales was our representative, he was timely in his communication, extremely polite and made the process of purchasing a vehicle very straightforward. I highly recommend this dealership. More

by T.C
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ozzy Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2026 -

Hyundai of Cool Springs responded

Thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

August 25, 2026

Pulled onto lot and was Greeted by freindy staff before we could even park truck More

by hotrod4364
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denzel Petway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ha Thang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2026 -

Hyundai of Cool Springs responded

Thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

August 16, 2026

I've leased two cars from this dealership and have always had great experiences. I also receive great service whenever I bring my car in for service. More

by bbbbbecca
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catie
Aug 27, 2026 -

Hyundai of Cool Springs responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hyundai of Cool Springs. Please don't hesitate to reach out if there's anything additional we can do for you.

August 14, 2026

Always clean and pleasant to visit most of the time short wait time thank you More

by j.tweedy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Na, Mike Pierce
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