Hyundai of Cool Springs

It was very enjoyable and professional atmosphere. Our salesperson Peyton was very knowledgeable and helpful. Our salesperson Peyton was very knowledgeable and helpful. More

Absolutely hands down the best car buying experience I've ever had, and I loathe car shopping. I even told the guys when I left that night that had they not been so amazing, I never would've bought a car tha ever had, and I loathe car shopping. I even told the guys when I left that night that had they not been so amazing, I never would've bought a car that day. It wasn't the plan, I was just looking, and I usually cant stand car sales people, but Devaris and Brandon were the absolute best. Never once did I feel like they were even selling me anything- they were just helping me find what I wanted. Ten minutes in I honestly felt like I had known them both my whole life. They were so easy to get along with, personable, likeable, helpful, kind, funny and absolutely awesome with my 3 year old the entire time. They played with her, got her snacks, did anything we asked and even moved all my stuff over from my old car to my new one while I was finalizing some paperwork. Buying a car is usually exhausting and frustrating, but I actually left happier than when I arrived. That's never happened for me before, so if you're in the market for a vehicle, go see Devaris, Brandon or Alan at Genesis. They also work in conjunction with Hyundai across the street and have a nice selection of used cars in case a Genesis isn't the only thing you're after. Ive since had to follow up with them on a couple things and they have been nothing but helpful and have followed through with everything they said and promised. 10/10 definitely recommend! More

Worst experience. Car sold to me was used, had scratches and a dent. It was not cleaned either; but instead cleaning products and a bucket provided for me to clean the Car sold to me was used, had scratches and a dent. It was not cleaned either; but instead cleaning products and a bucket provided for me to clean the supposedly “new” car. I will never visit this dealership AGAIN periodt. Thank you Tatiana, Micheal Bolling and the leadership team for this saddening experience. More

I purchased my GV80 4/23. Was promised a loaner car when I brought my car in for service. I have tried for 2 months to get a manager to return a phone call. My car at 6000k Was promised a loaner car when I brought my car in for service. I have tried for 2 months to get a manager to return a phone call. My car at 6000k miles has issues, tires also wearing prematurely. I called for service and they will not schedule a loaner without manager approval. I’ve left several messages and email for loaner request with no manager response. I had to make an appointment being located 2 hours away with no loaner. My appointment could not be scheduled less than 6 weeks out. Poor service, customer service and response time. I will NEVER Purchase another Genesis. More

Terrible service. They put fake photos of used cars on the website and attract people to come. Sell the car and do not care about the registration stuff later on. They put fake photos of used cars on the website and attract people to come. Sell the car and do not care about the registration stuff later on. More

Great experience with service department. Helped my daughter get an engine replacement. Tried another dealership only to be out several hundred dollars with no results. Refreshing to deal wit Helped my daughter get an engine replacement. Tried another dealership only to be out several hundred dollars with no results. Refreshing to deal with an honest dealership! More

They have been absolutely incredible the entire way through. Incredibly responsive and understanding during the initial stages, as well as working to find me the best deal. Working with Sonny Farmer in through. Incredibly responsive and understanding during the initial stages, as well as working to find me the best deal. Working with Sonny Farmer in particular was really easy. He clearly cares about his customers and enjoys his job, and made the whole car-buying process easy as can be. Would highly recommend working with him More

Very helpful and knowledgeable. Would definitely recommend Sonny to friends and family. Dealership was great overall! Would definitely recommend Sonny to friends and family. Dealership was great overall! More

Great people. Treat you like a human being. Happy with my purchase. Would work with them again! Treat you like a human being. Happy with my purchase. Would work with them again! More

Great experience working with these guy made sure everything was right and in order before we purchased everything was right and in order before we purchased More