Hyundai of Downtown Los Angeles

Horrible customer service - don't waste your time. I'm not sure what the other reviews are saying but this place is completely slimy. Completely took me for a sucker and ripped me off all the way. No I'm not sure what the other reviews are saying but this place is completely slimy. Completely took me for a sucker and ripped me off all the way. No compassion, nothing. Car is riddled with problems just a few weeks after (faulty alternator, old oil etc.) Never dealt with such apathy or incompetence from working "professionals". More

BUYER BEWARE! Car dealers lie, it's not just a stereotype! I just spent 7 hours at this dealership. I spoke with a very very deceitful man name Terrence one Car dealers lie, it's not just a stereotype! I just spent 7 hours at this dealership. I spoke with a very very deceitful man name Terrence one of their sales managers. Trying to buy an ioniq 5. First they told me a price on the phone, twice. So I decided to go there. Then when he found out I was heading there, he called and said the price they gave me was a "mistake" and now it is $2500 more! i went there anyway, as I wanted to see how many Ioniq 5s they have on the lot because inventory showed 49, but he said its not correct they only have 13! so I went there, counted them and it was 28 on that lot, and they had about 20 on a second lot so the numbers didn't lie, but the Terrance did lie again. I told them who i am and been in touch with them and started, talking price, i walked out when he told me the stupid price even higher this time, but then as usual he send one of his workers to run after me. after a good hour under LA sun, finally we reached a deal. Then he said I can get u 1.9 %financing > . I was shocked because I know Hyundai only offers 5.5% with the rebate. I waited anohter couple hours to get back about financing approval. this is I believe where he committed some series crime. he came back with 2 rates, 9 and 10 % APR, saying my credit was not good enough, even though I had over 740 credit!!! I asked if this was from Hyundai finance which he lied again to and said yes, it is official rate from Hyandai finance. this was a lie again, because another colleuge later told me they never submited my info to coporate and gave me their "in house" rate. to which I asked why don't they give me the advertised rate, and they said then we can't give you the discount on the car. I was about to walk out when he offered a "option contract" whcih sounded like I have the option for 3 days to shop around. what he failed to mention was that it was not an option for me, but an option for dealer. He made me beleive that I can shop around for a good rate, if I don't find it, I return the car. but this was too good to be true, so I specifically asked them, can I not take the sale if I cant find a 72 hour period deal (by the way this is on a wednesday night, with a long weekend coming up) so almost no chance of finding a good rate in time. then he addmited that its an option for the dealer not me, and If I dont find a good rate im obligated to take the 10% APR. now I am no lawyer, but this is a scam at worst and predatory lending at best. So I will be filing a complaint soon to remove their credit inquiry on my credit. As I was walking out they threatened me not to tell others about what just happened, I posted a video of this on Google. More