Hyundai of Eau Claire

excellent experience with Nat thanks for your professional treatment would highly recommend Nat and staff of Ken Vance Hyundai professional treatment would highly recommend Nat and staff of Ken Vance Hyundai More

This is the second car we bought from the dealership. Canon was awesome to work with, very personable and knowledgeable for the car we bought. I recommend buying cars from the dealership. Canon was awesome to work with, very personable and knowledgeable for the car we bought. I recommend buying cars from the dealership. More

Justin Zillmer and his team were excellent to work with. They were kind, understanding and patient with me. I would have no problem referring family and friends to Ken Vance They were kind, understanding and patient with me. I would have no problem referring family and friends to Ken Vance More

I was a recurring customer very poor experience, the original customer service rep quoted me $190. I took my honda in because it needed freon for a/c. 2nd year it needed. car was in the shop for 1 1/2 h original customer service rep quoted me $190. I took my honda in because it needed freon for a/c. 2nd year it needed. car was in the shop for 1 1/2 hours. they found a rodents nest and a chewed wire. well when they asked to fix it, the price semed high, I gave them the ok. was I suppose to say don't fix it? they have you by the xxxxx at this point When I got my invoice it over $600. I called on my way home to ask why the labor charge was over $400, I was told a diagnose charge ($190) plus fixing the wire and adding freon. What diagnosis charge,,I told them it needed Freon. So $600 plus to fix a wire and add Freon,, what gives?? and add insult to injury they left 2 dead mice I had to remove from the engine. Never again will I take my service to this dealership. People beware!!!! More

Dealership was well kept and sales person was friendly, knowledgeable, and enthusiastic. Although inventory was super low. Second time I went to look at a vehicle on the lot, it couldn't be driven due to p knowledgeable, and enthusiastic. Although inventory was super low. Second time I went to look at a vehicle on the lot, it couldn't be driven due to pre delivery inspection not being completed. More

Horrid experience on the sales floor. Extremely poor attitude, disinterested, and you would think the sales personnel would be the best representation of this dealership. I have purchased my new car, at attitude, disinterested, and you would think the sales personnel would be the best representation of this dealership. I have purchased my new car, at another dealership. More

UNHONEST REPRENSENTATION This was an internet purchase based on information given by salesman. The low rating is because salesman Craig Geissler gave us incorrect information This was an internet purchase based on information given by salesman. The low rating is because salesman Craig Geissler gave us incorrect information on used vehicle. I was told vehicle was local well taken care of trade in which he personally new about and did personal inspection. He stated vehicle had brand new tires and only body flaws were small scratches on bumper. As it tuned out tires are a little over half of their usable life and there is a dent in the hood front center about the size of a hand. They had the vehicle for awhile so I am sure dent was seen by other members of Ken Vance Motors, but never mentioned to us and unfortunately not noticed until it was in our garage 500 mile from dealership. We have purchased several vehicles through internet and luckily other dealers have represented vehicles accurately. We are posting this so anyone else purchasing from this dealer will go and personally check out vehicle before signing anything on their used cars. More

Pleased with our purchase Key Vance Hyundai was reasonable, time efficient and had a no-nonsense personable approach to the services they offer. In no way did I feel pressured Key Vance Hyundai was reasonable, time efficient and had a no-nonsense personable approach to the services they offer. In no way did I feel pressured to make a sale, walked in explained what I was in need of and they assisted with meeting my expectations and had me out the door in a time efficient manner. This dealership I would highly recommend to anyone who is looking for a friendly-hometown approach to the purchase of your next vehicle! More

Amazing experience Rita and josh were amazing! I’m so happy with my purchase! I will definitely continue to purchase my vehicle here! Great customer service, extremely Rita and josh were amazing! I’m so happy with my purchase! I will definitely continue to purchase my vehicle here! Great customer service, extremely helpful! More