Hyundai of Fort Myers

Everything was good. The service was fast.I had no problems. Everybody was very nice The service was fast.I had no problems. Everybody was very nice More

Had a very good experience with Luis and Hyundia. I am very pleased with both I am very pleased with both More

Between complimentary maintenance and the Fort Myers advantage, these two “programs” are run by two different departments. This makes getting items completed tricky and prolonged my visit by about 2 hou advantage, these two “programs” are run by two different departments. This makes getting items completed tricky and prolonged my visit by about 2 hours. If I could go elsewhere, I would. More

Pleased with service department. They were courteous, professional and provided explanations for my questions and concerns. Jonathan was a pleasure to work with They were courteous, professional and provided explanations for my questions and concerns. Jonathan was a pleasure to work with More

I was really disappointed with the service dept. Last month I’ll make an appointment due on my issues regarding my A/C , not getting cold ,it was a Saturday I told them go ahead and do diagnose so Last month I’ll make an appointment due on my issues regarding my A/C , not getting cold ,it was a Saturday I told them go ahead and do diagnose so we can pinpoint the real problem is.Then it was a High pressure hose has a leaks. So they can’t do it on that day , we spend (4) hrs. Waiting for that results,Then the advisor told us to come back on the ff. morning and they will take care the problem so we came back on the morning and the people from the service dept.(outside personnel) he told me I don’t have any appointments! So , I waited patiently and then the Sunday advisor told me that I don’t have any appointments, again we explained to him that the yesterday advisor he want us to comeback on the following morning so the mechanics will fix the issues.So it was granted, again we wait patiently for almost 5 hrs. And I checked to the Sunday advisor what’s going , he said that they are short handed for mechanics.for that moment I told him. just give me the invoice for the diagnose.. It was ($250.00).Then after that I called one of the service dept. not you guys since we do have multiple different vehicles.They accept us even do it’s different model and they fixed my A/C problem s with flying colors.My family was loyal to your company for almost (17 years) ,after this incident I don’t think we still coming back and also to my son’s complaints regarding your service dept.He said it was terrible!We will not purchase any cars or make an appointments (Service dept.) on your locations .we will look another Hyundai locations. More

They treated us like family bought many of vehicles from this dealer I will continue going there this dealer I will continue going there More

I was greeted by Bishoy Mikhail and from the very first greeting until the service was completed, Bishoy explained what was going on. He made sure I knew where the waiting rooms were and since I have the greeting until the service was completed, Bishoy explained what was going on. He made sure I knew where the waiting rooms were and since I have the Complimentary Hyundai Maintenance but was asking for something not covered, he informed of the price before the job was done. After I left, I noticed something was not right and I brought it back the next day and Bishoy took care of the problem. More

Excellent service with very curteous staff I will return to the dealership for service and eventually a new car return to the dealership for service and eventually a new car More

I received a brochure stating I had 431 pts. (Hyundai of Fort Myers Loyalty Program)& a website to make an appointment to receive 69 additional points with a reward to follow. When I called to (Hyundai of Fort Myers Loyalty Program)& a website to make an appointment to receive 69 additional points with a reward to follow. When I called to get more information about Loyalty Program, the woman knew NOTHING about it & advised me not to contact website as it maybe a scam…… Arrived @ dealership @ 7:30 & was told Gary no longer worked there. Previously, he could get me in for oil change if I was there early. Jonathan checked me in & without appointment said there were a few ahead of me but it helped that I was early. He could not tell me how long it would take. I checked back with him @ 9:10 & he said it was almost ready…… I said “15 minutes?” He got huffy & said I wasn’t being very nice especially when he scheduled me with no appt. & said he’d let me know “asap when done”. I checked back @ 10:30 (3 hrs. after check-in). Jonathan is not @ desk but my keys & paperwork are sitting there…I stood there another 10 min. until another advisor asked if he could help….. then also read sign about 3% surcharge on credit card…. had no debit card with me…. Yet another blow to me, the consumer! Only then I was told dealership under new ownership since Jan. 1…. When I returned home, I saw an email stating 3 services needed immediate attention. One said dirty & low power steering fluid. Had a 2nd opinion @ local service center(AAA, BBB& Chamber of Commerce certified) & was told fluid was neither dirty nor low!! In conclusion, I do not appreciate being treated this way & will not return until I get a response re: a good will gesture from this dealership. I look forward to your reply. More

Great experience. Andre and Mike were very helpful. Even though I was not sure about the car I wanted to buy, they manage to get me on the perfect car. Andre and Mike were very helpful. Even though I was not sure about the car I wanted to buy, they manage to get me on the perfect car. More