
Hyundai of Fort Myers
Fort Myers, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Best experience ever buying two cars from him in the last year- I’ve been buying cars for 40 years and have actually sold cars for Autonation 15 years ago- you can trust Mr Karrels and Obrien- tell him what year- I’ve been buying cars for 40 years and have actually sold cars for Autonation 15 years ago- you can trust Mr Karrels and Obrien- tell him what you want and he won’t jerk you around he will just find it for you and get you the best price and financing possible! More
This was our first experience with O’brien Hyundai. Bill and Nino were our sales agents and they were very professional, very well informed, and a real pleasure to deal with. We would recommend using them i and Nino were our sales agents and they were very professional, very well informed, and a real pleasure to deal with. We would recommend using them in the future for sure. It is obvious that these two gentlemen love their jobs and know their product. More
In my experience of buying cars I wish every sale person were like Mr. William Karrels. He courteous, respectful, patient , diligent and helpful in finding the best deal for me. Thanks buddy! were like Mr. William Karrels. He courteous, respectful, patient , diligent and helpful in finding the best deal for me. Thanks buddy! More
Due to COVID, I passed on the great offer made to me several months ago. Since then, I’ve been back in a couple times to see what was available. I finally felt comfortable enough to pull the trigger y several months ago. Since then, I’ve been back in a couple times to see what was available. I finally felt comfortable enough to pull the trigger yesterday. I’m probably not the ideal customer because I analyze, overthink, and look to save on everything. Nino was fantastic through the entire process, because I likely tested his patience quite a bit. From him, to both sales managers, Charlie & Rex, to the Finance Manager, Chris, everyone was a pleasure to work with. I would recommend this dealership to anyone. More
Deceitful & Reckless Service I have been leasing from O'Brien Hyundai since 2016. I own a used Tacoma from O'Brien Mazda. My Hyundai Kona is under lease and warranty at O'Brien Hy I have been leasing from O'Brien Hyundai since 2016. I own a used Tacoma from O'Brien Mazda. My Hyundai Kona is under lease and warranty at O'Brien Hyundai. Read on to see how I was treated for my loyalty. My Kona AC is not cooling at all and I took it in for service last Saturday August 1. Ernesto was my service advisor. I was informed that it would be no charge for me since the car is under warranty. I explained that I have a 2-year-old boy and this is his ride along with my wife's. I requested a loaner, Ernesto said that would not be possible. He offered Enterprise rental at a “special rate”, but for that I would need to come back Monday 8/10. I was also told, that some parts are needed which would be in by Wednesday, August 5. I will get a call once the parts arrive and I can bring the car in for service. Wednesday 8/5 came and gone. There was no phone call in the first place from Ernesto. On 8/5 I had to call during my work hours, stay on hold for a while and finally was told one part arrive and the other did not. Since then I have been calling and getting all kinds of vague updates, including "FedEx is delivering parts by 3 PM", "We should know more tomorrow". The phone tags and cat & mouse game continued throughout Thursday 8/6. This caused me stress at work, absence from work projects and of course deep distress for by 2-eyar-old child and my wife. The day, Thursday 8/6 ended for me in false anticipation. Friday 8/7 came, and I called to find Ernesto is off that day and on one has any update on my service request. I left messages today Saturday 8/8 for service manager Gary and on Ernesto's phone. No answer so far. At this point, my 2-year-old has had couple of occasions of heat exhaustion. My wife, kid and I cannot put a full stop on our life, work and commute. I am letting Hyundai know, that should a medical situation arise, Hyundai will have to be liable. The reason is: I was continually misled, ignored, de-prioritized, and possibly discriminated against due to whatever prejudice Ernesto and Gary may hold against me and my family. More
Great experience William Karrels was great in helping us find exactly what we needed and in a short time. It was the only car that we looked at and it was perfect! Gre William Karrels was great in helping us find exactly what we needed and in a short time. It was the only car that we looked at and it was perfect! Great customer service! More
Edgar sold me a new vehicle yesterday 7/20. He communicated well throughout the several day negotiating period. He was 100% honest and upfront about everything and honored every word. Will do busi communicated well throughout the several day negotiating period. He was 100% honest and upfront about everything and honored every word. Will do business with him and O’broen Hyundai again. Recommended. More
Easy transaction Made the deal over the phone as I was 150 miles from the dealership. Good communication and used car was as described and in excellent condition. Made the deal over the phone as I was 150 miles from the dealership. Good communication and used car was as described and in excellent condition. More
Extremely professional and friendly. Knowledgeable and not high pressure or pushy. Helped to find us a solution that worked with our budget Highly recommend working with Fedner. not high pressure or pushy. Helped to find us a solution that worked with our budget Highly recommend working with Fedner. More
I had the good fortune of having Kim assist me in the purchase of a vehicle. Her professionalism was refreshing. I would strongly recommend her. She effectively negotiated a challenging situation effecti purchase of a vehicle. Her professionalism was refreshing. I would strongly recommend her. She effectively negotiated a challenging situation effectively to secure the prompt delivery of my vehicle. More