Hyundai of Fort Myers

Purchase of new Subaru Ascent A fairly straight forward experience. Low pressure, willing to bargain. Only issue was that car was not completely serviced and ready to go when we p A fairly straight forward experience. Low pressure, willing to bargain. Only issue was that car was not completely serviced and ready to go when we picked it up, which was corrected on the spot More

John Anderson ... A great company representitive Shopping for a replacement pre-owned vehicle can be a bit tense. I walked into the preowned showroom and some how found myself walking toward Mr.Ander Shopping for a replacement pre-owned vehicle can be a bit tense. I walked into the preowned showroom and some how found myself walking toward Mr.Anderson's desk . A warm and sincere greeting was extended ... and I felt at "home" . We were not certain of what we wanted but narrowed to the one model of two builders . We did not purchase from John Anderson and O'Brien .. but had the pre-owned of choice been there we would have done so . He called in follow-up and was most cordial in wishing every success with our choice . He is a good man and an asset to this company and I will stop again soon when our 2nd vehicle is replaced More

Change of opinion on O'Brien Mazda Ft. MYERS FL After initially posting a favorable rating for O'Brien Mazda in Ft. Myers FL,, what followed a couple of weeks after buying our 2016 Mazda Miata chang After initially posting a favorable rating for O'Brien Mazda in Ft. Myers FL,, what followed a couple of weeks after buying our 2016 Mazda Miata changed the perspective. The tire monitor kept registering low, so we pumped up the right front and back tires a couple of times before taking the car to a local tire dealership here at our home in Jensen Bch. FL. There my husband and I were told that the right front tire was irrepairably damaged and had been improperly plugged....way too close to the sldewall. This was either illegal or (at best) substandard, shoddy car repair. Since one of O'Brien's big selling points for this car was their excellent service and the fact that they had serviced for this car since its sale to the original owner, we expected the dealership...and certainly the very outgoing Ariana (our sales rep)...to respond to our tekephone message voicing our concerns and asking for callback. The tire dealership also contacted O'Brien Mazda. Neither of us received the courtesy of a reply. This total lack of concern for our complaints (the replaced damaged tire with necessary replacement of the back right tire as well cost over $300; the defective tire repair was substandard at best). Furthermore, it was our understanding that all of their used cars were "Mazda certified" to ensure customer satisfaction...which must have been a lie since no one bothered to contact us when there was an actual problem with the car. At fhis point, I would advise customers to STAY AWAY from O'Brien Mazda. At first, the staff will be cloyingly anxious to please...until a problem crops up, at which point you will be ignored and all promises become null and void. More

Awesome buying experience! JT was awesome! I never felt pressured or awkward at any moment. He made the experience very easy. I shopped around at a couple other dealerships and JT was awesome! I never felt pressured or awkward at any moment. He made the experience very easy. I shopped around at a couple other dealerships and they made me feel pressured or didn’t want my business at all. I will come back to JT and O’Brien for my future purchases!! I LOVE my Forester!! Thanks JT!! HAKUNA MATATA!!!!! More

Great service Ariana was very helpful, laid back. Was informative and if she did not know something, she would not hesitate and find out the answer. Would recommend Ariana was very helpful, laid back. Was informative and if she did not know something, she would not hesitate and find out the answer. Would recommend her to anyone i know. More

Energetic Staff and Great Genuinely Friendly Service! We just purchased a brand new Subaru Outback Premium sedan with the help of Ariana!! She was VERY friendly and conscientious and handled all of the co We just purchased a brand new Subaru Outback Premium sedan with the help of Ariana!! She was VERY friendly and conscientious and handled all of the complexities with great competence!! I recommend her by all means for your new car purchase! She is excellent at all those important details and makes buying a new car a definitely pleasant experience!! More

Love Hyundai Great service from Bill, as well as Dave and Stewart in financing. Bill has called several times to see if I am happy with purchase, and if I need any Great service from Bill, as well as Dave and Stewart in financing. Bill has called several times to see if I am happy with purchase, and if I need any explanations of the the features of the car. More

First experience with my first Subaru ever! Just recently bought an Ascent and had the opportunity to experience the service deptmartme t and O’Brien Subaru. Robinson did many back flips to ens Just recently bought an Ascent and had the opportunity to experience the service deptmartme t and O’Brien Subaru. Robinson did many back flips to ensure we were happy with the service brewing done. I highly recommend this department and their ability to recognize good talent in promoting Robinson to service advisor!!! More

Purchased a new car Went to see the 2019s and ended up buying a new car. Jack was very helpful. He knows every detail of the Hyundai’s We are very happy with the car w Went to see the 2019s and ended up buying a new car. Jack was very helpful. He knows every detail of the Hyundai’s We are very happy with the car we purchased. More