Hyundai of Ft. Myers - Service Center

Thank you b for the opportunity to express my thoughts about my recent experience at the dealership. Leo was exceptionally pleasant and helpful throughout the whole service. about my recent experience at the dealership. Leo was exceptionally pleasant and helpful throughout the whole service. More

Service Dept is very rude. Leo and Tyler were condescending in regards to a service visit. I will never return here to have my car serviced nor will I purchase another vehicle Leo and Tyler were condescending in regards to a service visit. I will never return here to have my car serviced nor will I purchase another vehicle from this dealership. More

With an appointment, I waited for almost 4 hours to have 2 tires replaced that were preordered. Not acceptable, I had my hip replaced in less time . 2 tires replaced that were preordered. Not acceptable, I had my hip replaced in less time . More

The dealer didn't help me solve my car's problem. They only want money. A car that I bought four months ago, and just for having it there for three days, they took $300 out of my pocket without any s They only want money. A car that I bought four months ago, and just for having it there for three days, they took $300 out of my pocket without any solution. It's all about money. More

My 11am appointment for 2 tires and alignment caused me to be there till 5:30pm. Every time I go to this dealership it’s the worst experience. While I was there they lost another gentleman’s key fobe and t to be there till 5:30pm. Every time I go to this dealership it’s the worst experience. While I was there they lost another gentleman’s key fobe and they never found it. The customer waiting area turned into a complain fest from everyone waiting for service and discussing their prior experiences they have had in the past. Highly disappointed in the wait time. Spending my day at the dealership for this is beyond ridiculous. Also being harassed from the moment I get there into pressed to buy a new car. Why would I spend money on my car to better my car to turn around to selling it to the dealership to then spend more money on a new car? Very deceitful and pathetic attempt to make the dealer more profitable. Amongst the many other things that I could be expressing concerns about the last thing that needs to be addressed is the way the associates at this location drive the customers vehicles. I purposely put my car in eco mode and valet. The girl driving my car to me aggressively took my car from the back lot all the way around backing up to pack my car tapping the throttle repeatedly. The girl driving my car then shoved the car into park immediately stopping and turning off the car in a manner that shows no respect for the customers car. When I spoke to the girl that drove my car holding my paperwork being told I was all set to go she walks past me ignoring me. I told her o have my paperwork I’m ready to go she goes inside and drops my keys in-front of another gentlemen who I wasn’t any part of my service for my car and walks off all pissed off. I didn’t even address how she handled my car to her or anyone else because as long as I was there for I wanted to just leave to try and enjoy what little of the day I had left. Something seriously needs to be done about what I expressed and again like I indicated above, the other customers were expressing the same about this location and the service that they provide. More