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Hyundai of Ft. Myers - Service Center
Fort Myers, FL
3,011 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,011 Reviews of Hyundai of Ft. Myers - Service Center
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August 29, 2025
Being forced to pay $300 for diagnostic on my check engine when it’s done for free at auto zone is a joke! It was waived when I had the with done but that seemed to be at the discretion of the service engine when it’s done for free at auto zone is a joke! It was waived when I had the with done but that seemed to be at the discretion of the service rep. Plus, the issues I had with my car had a TSB which I guess is a way around doing warranty work! I’m actually giving a better rating than I feel Hyundai is worth! More
by ASHERNOFF
Verified CustomerEmployees Worked With
Angel, Shayne
August 28, 2025
For my first free oil change in April I scheduled an appointment and arrived on time. I sat in the line waiting to get in for 60 minutes. Then the oil change took 1.5 hours and did not include a tire ro appointment and arrived on time. I sat in the line waiting to get in for 60 minutes. Then the oil change took 1.5 hours and did not include a tire rotation because that was an extra charge. Yesterday (August 27th) I arrived at 8:15 without an appointment and, although I was the second car in line, it was nearly 15 minutes before anyone acknowledged me or spoke. This time I used a free oil change and tire rotation and was told it would be 1-1.5 hours. It was actually over 2.5 hours before I got my car. I heard a number of complaints about how long it was taking and the unrealistic estimate of time that caused others to be very late. This doesn't engender any confidence in your service department. More
by SteveHartsell
Employees Worked With
Leo in service was friendly and helpful when I was finally acknowledged. But his time estimate for an oil change was significantly too short.
August 28, 2025
Oil change and basic check up Personnel at front desk were very friendly and helpful. The complete service was very timely. Very acceptable time frame. Car runs great no problems were very friendly and helpful. The complete service was very timely. Very acceptable time frame. Car runs great no problems More
by flarusso24
August 27, 2025
From the moment I pulled up I was immediately greeted by Shayne and he was super helpful and managed to get my car done after thinking that it may be 48 hours that my car would be done. I definitely would r Shayne and he was super helpful and managed to get my car done after thinking that it may be 48 hours that my car would be done. I definitely would recommend Hyundai of Fort Myers to everyone. More
by Mariska
Employees Worked With
Shayne
August 27, 2025
I was glad with my service and attention but I am so disappointed with the warranty of my car. Now is like I need to fix everything from my pocket. Where did he warranty go? disappointed with the warranty of my car. Now is like I need to fix everything from my pocket. Where did he warranty go? More
by aguiriam
Employees Worked With
Efe atay
August 27, 2025
Everything was excellent with the oil change. Im very happy with the management.I will be back Im very happy with the management.I will be back More
by ebrown2724
August 27, 2025
Very smooth and thorough The service experience at the dealership was one of the best I've experienced over the years. Really liked the video of the multi inspection dealership was one of the best I've experienced over the years. Really liked the video of the multi inspection More
by Rich Volpi
Employees Worked With
Michael
August 27, 2025
The dealership is clean, service advisor was very nice and helpful. I still think it takes too long to have a service done at dealership. That would be my only negative feedback. and helpful. I still think it takes too long to have a service done at dealership. That would be my only negative feedback. More
by ccderry
Employees Worked With
Brandon
