Hyundai of Ft. Myers - Service Center

Each and every time I interact with my Fort Myers Hyundai Dealership, my expectations are exceeded and it’s a wonderful service experience! Dealership, my expectations are exceeded and it’s a wonderful service experience! More

The job was done in less time than expected and I was pleased with the service! pleased with the service! More

I was at my appointment for over 3 hours for maintenance work. I was also told that the work for a nationwide recall was also being completed. Then I received an email today saying that my special part that work. I was also told that the work for a nationwide recall was also being completed. Then I received an email today saying that my special part that was ordered has arrived. I called O’Brien Hyundai because I hadn’t ordered any part. I was told it was the part that was needed for the recall. Now I have to go back for another appointment to have the part put in my car. I don’t understand why I was told that the warranty work for the recall was completed when it wasn’t. More

My appointment was at 12:15 and I didn't leave the dealership until 3:30. dealership until 3:30. More

The job was done faster than expected and I was very pleased and satisfied with the service! pleased and satisfied with the service! More

Unfortunately I had an appointment on a day when you had 4 service people call off. I wait 30 minutes for someone to even acknowledge i was there after seeing multiple people walk back and forth just talki 4 service people call off. I wait 30 minutes for someone to even acknowledge i was there after seeing multiple people walk back and forth just talking to each other. A sign could have been placed that just sates , we apologize for the delay we are short handed and will be with your shortly. One of the people just walking past could have said , we apologize we are short staff today someone will be with you. When Aly finally had a moment to check me in , i was a bit short with him but he was very professional and handled the situation in very nice way. I have had service before with the dealership but this was my worse experience More

Service here was great. Very professional, informative service, and courteous. Waiting time frame on a busy Saturday was a little less than 2 hours, which was pretty good. T Very professional, informative service, and courteous. Waiting time frame on a busy Saturday was a little less than 2 hours, which was pretty good. Thanks! More

All guick and easy,very nice people,snacks and drinks too. What else could you ask for too. What else could you ask for More

Leonel is a GREAT SERVIVE ADVISOR. He reminded me that my Oil change had been paid for when I purchased the car. I had completely forgotten about that and could have billed me for th He reminded me that my Oil change had been paid for when I purchased the car. I had completely forgotten about that and could have billed me for the service. ETHICAL SERVICE REPRESENTATIVE II Larry D.- Alva FL More