Hyundai of Ft. Myers - Service Center

Came in with odor in car and non-working fan. Told the check in service person that AC working because feet cold even after driving in heat with windows open but fan not working and terrible odor Told the check in service person that AC working because feet cold even after driving in heat with windows open but fan not working and terrible odor. Told $200 charge to do assessment. Agreed to it. Then told $1500 to repair-- mouse died. Agreed to it. Then told work would be completed that day; then received a second call-- about 1 1/2 hours later that part needrd to be ordered and will take 4 business days. 5 business days later told part arrived; then called that work completed but still a slight odor so wanted to keep overnight. Next day day told need another part (blower motor resister) because fan not working-- additional $600. When I questioned why the resister wasn't checked during assessment was told "we stop checking when we find the problem." Declined additional work--said I would come in to pick up; told I could not because car on lift and not available. I could provide more detail but this should be sufficient to make clear why the service department is not credible or reliable-- so left my car for service because fan did not work and odor. Car returned and fan doesn't work and car still has odor. As the overwhelming odor of fragrance has dissipated the original ofor is wafting in the car. A friend asked why I paid the bill-- I have no idea; gullible I guess. Only positive? Woman who arranges loaner vehicles is a credit to the organization-- polite, efficient... More

My wait time was about 2 hours, which was great for a Sat morning appt as I had other appts later on. I just love the extended hours they offer in the service dept. Makes a big difference. As always the s morning appt as I had other appts later on. I just love the extended hours they offer in the service dept. Makes a big difference. As always the staff were great. More

Finance department straight up lied to me. Signed me up for some bi weekly auto pay told me it would help me pay off my car faster but forgot to mention the $300 sign up fee and they bolted on Signed me up for some bi weekly auto pay told me it would help me pay off my car faster but forgot to mention the $300 sign up fee and they bolted on warranty product to play with price. He told me the bank required the warranty and I couldn’t get the car if I declined. More

Hyndai of fort myers were great, courteous and professional. I highly recommend them for your vehicle service needs. professional. I highly recommend them for your vehicle service needs. More

My primary concern and repair was completed in a timely manner and I appreciated that. I did feel the labor pricing was rather high. Also 1 of my other concerns I asked to be checked, was not addressed, wh manner and I appreciated that. I did feel the labor pricing was rather high. Also 1 of my other concerns I asked to be checked, was not addressed, which was a disappointment. More

Chloe was such a sweet girl and so very helpful. She took the time to explain things to me about my mom’s car. She even took the time to call my mom over the phone to make sure she understood everyt She took the time to explain things to me about my mom’s car. She even took the time to call my mom over the phone to make sure she understood everything. A big thank you to Chloe! More

You guys are awesome always fast and friendly service . In and out very fast in record time. In and out very fast in record time. More

Very friendly Took 2 hours for an oil change! Definitely not time efficient for a dealership. Definitely not time efficient for a dealership. More

The dealership is alway clean and the employees are very helpful. Bishoy was very perfesioal. helpful. Bishoy was very perfesioal. More

Great service, helpful team and fast and efficient work. I always appreciate how informative and helpful the service team was too. I always appreciate how informative and helpful the service team was too. More