Hyundai of Ft. Myers - Service Center
Fort Myers, FL
2,796 Reviews of Hyundai of Ft. Myers - Service Center
Terrible. The entire experience was awful. People ignoring us at the help desk. When I scheduled the appointment THREE weeks in advance for a recall, they said The entire experience was awful. People ignoring us at the help desk. When I scheduled the appointment THREE weeks in advance for a recall, they said they would order the part. Showed up 3 weeks later to my appointment for them to tell me that they hadn’t ordered the part but they would take a look at my brakes that I had concerns about. Kept my car ALL DAY after telling me it wouldn’t take long & I could wait there. Then someone asked me about if I had thought about selling the vehicle and i said potentially if I could pay the same amount. They informed me that there would be a SOFT pull on my credit, only for me to see a hard check later. So many more things I could say. Then we showed up to pick up the car & were told nobody could help me because I had to get the keys from my specific service rep. Told me to call in 3 days to check if the part came in?! How about you call me and tell me when it’s there!! Worst experience ever. More
I Work for G. M. For 45 Years Can't Believe I Am a Loyal Customer Know M. For 45 Years Can't Believe I Am a Loyal Customer Know More
The check-in process could move a little bit faster, but overall the work was done very quickly. overall the work was done very quickly. More
Polite, efficient, timely, courteous Answered my questions, pleasant waiting area, overall a good first time experience with Hyundai Fort Myers questions, pleasant waiting area, overall a good first time experience with Hyundai Fort Myers More
Great! Service gentleman was terrific who greeted me. He was very knowledgeable and friendly. Fast service. Service gentleman was terrific who greeted me. He was very knowledgeable and friendly. Fast service. More
Easy appointment process. Excellent service from drop-off to pick-up. The service department assures additional car purchases from dealership. Excellent service from drop-off to pick-up. The service department assures additional car purchases from dealership. More