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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,795 Reviews

2,795 Reviews of Hyundai of Ft. Myers - Service Center

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August 10, 2024

Nice people, fast service. Free shuttle service. Fixed 2 problems under warranty. Hassle free no problems. More

by gwhisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick sanchez
Aug 11, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

August 10, 2024

I had the worse and traumatic experience in this "Dealer".. I would like to share my concern about the overprice and the horrible costumer service I had. More

by Julia Delgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Mckellop
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, Julia, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 10, 2024

I had a 9:30 appointment for an oil change and tire rotation. Because my car is approaching 30k miles Robinson told me the service tech would inspect and in form me of recommendations. I told Robinson More

by bcrowder49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robinson Colon
Aug 14, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 10, 2024

My advisor was great. Excellent service he should be rewarded. He explained the issues with car. More

by JSOTONYC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My advisor is not listed
Aug 11, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

August 10, 2024

The service advisor was helpful. However the work performed failed after 3 days of being performed. More

by SERVPRO9271@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bishey
Aug 14, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 10, 2024

Waited 40 for service advisor in heat. Time entered on service compilation sheet was wrong, therefore a lie to make company look good. Sent appt time change to email at home, but not to More

by William Geddes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emilio Gonzalez
Aug 14, 2024 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, William, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 09, 2024

Didn't do there job right on my recalls my car won't start properly my check engine light is on and it runs like crap More

by ADDALYNG18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leonel Osorio
Aug 12, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 09, 2024

Very nice place and people, nice to get a hot coffee and small snack while waiting More

by Geiserm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

August 09, 2024

It’s always a simple and easy process when I come here. The waiting area is nice aswell! More

by davidrosales381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy, mikhail
Aug 09, 2024 -

Hyundai of Fort Myers responded

Thank you, David, for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

August 09, 2024

Staff were nice, however explaining to me that it costs 90 dollars for an air filter??? Went in for the 15,000 mile warranty service. Get told it’s 250 dollars and was refused to explain the breakdown. Say More

by JOHNNYCOOK99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniela Meade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, Johnny, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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