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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,977 Reviews
Call Service Center (239) 277-1222

2,977 Reviews of Hyundai of Ft. Myers - Service Center

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September 06, 2024

Was greeted when I pulled up to the service dept. I never had a bad experience. More

by loriannmcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Followell, Eddie Braddock, Doug Wright, Scott Dolloff
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Sep 08, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

September 05, 2024

They're always professional and efficient! My service appointments are always finished quicker than I expected. The waiting area is clean and inviting. More

by XAYYOGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Sep 05, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

September 05, 2024

Took care of my car as needed and at no charge so I was happy More

by rjoalpha75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
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Sep 05, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

September 05, 2024

This is a least the 4th time that they forget to reset the oil change interval. Last time they didn't even change the oil and when they did after I brother vehicle back, it was a quart too low. More

by smarc74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Sanchez
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Sep 08, 2024 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 05, 2024

Been there twice with an appointment to have some things done on the new car each time they weren’t prepared and I went home without nothing done. I’m very frustrated at this point More

by SUZANNEBLAY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rylan
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Sep 08, 2024 -

Hyundai of Fort Myers responded

Suzanne, We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 04, 2024

Not a pleasant experience. $2000 for a 35.00 part. First guy I had there that was at least pleasant. More

by GPBAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these
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Sep 07, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 04, 2024

I was happy with the attention I got from the service department as soon as I got to to my appointment. More

by Kimlapointe2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe , Pete Followell
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Sep 04, 2024 -

Hyundai of Fort Myers responded

Kim, It's great to hear that Pete was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

September 04, 2024

The dealership service was very easy to check in and they were very efficient on providing the service More

by mahollie1711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A unsure
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Sep 04, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

September 04, 2024

My experience with this dealer is always great , they have a friendly staff and also while you wait you could have some coffee and snacks. More

by Gacevedo50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickel
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Sep 04, 2024 -

Hyundai of Fort Myers responded

Thank you! Jonathan appreciates your business and looks forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

September 03, 2024

Service and communication was good. Thanks for the good experience and service for my vehicle. More

by alexhardesty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickel
Report | Print
Sep 03, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, Alex, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

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