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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,828 Reviews

2,828 Reviews of Hyundai of Ft. Myers - Service Center

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July 28, 2024

Good delear car ,excellent,services. respectful, friendly, companion,exceptional,attractive, easy, quick,comfortable,casual, different, More

by alph.fleuristal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock, Doug Wright, Scott Dolloff
Jul 29, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

July 27, 2024

Took care in for recall. No one I service would get back to me. It seemed they were holding my car hostage so I would trade it in there. More

by r_travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
Jul 31, 2024 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

July 27, 2024

Mr. Bishoy was very helpful and explained… my service to me. I appreciate it…well done on your service. Thank you More

by SHARONRED9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishop Mikhail
Jul 28, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

July 27, 2024

My service advisor, Eumelio Gutierrez, was extremely patient and helpful. He explained the issue with my Santa Fe clearly, and told me it would be done on Wednesday. AND IT WAS! I’m very satisfied with More

by shoexny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eumelio Gutierrez
Jul 28, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with Eumelio and our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

July 27, 2024

The service was great. They had me in and out in short period of time. More

by florams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickel
Jul 28, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

July 26, 2024

Jonathan very good to help flesh out multiple on going screen problems. Finally getting help needed More

by BMELAIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jul 26, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience with Jonathan here at Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

July 25, 2024

Was very clean. Didn't take to long. Some people don't understand the words no money and can't afford right now. Then give me a quote on a car with payments even hig More

by KJJANKO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eumelio 5*
Jul 25, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

July 25, 2024

Did not want to even inspect my car before informing that there was probably nothing they could do…even if it is a safety issue. Car is still under warranty, but doesn’t matter. Spoke w/ manager who promised More

by mbnewburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Santana
Jul 28, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

July 25, 2024

Peter wax Outstanding with service and Communication…Went way out of his way to get Job Done… THANKS GUYS🙏 More

by blfountaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Service Mgr.
Jul 25, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with Peter and our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

July 25, 2024

Received info re:parts recall. Made an appt , they said they'd order part. No one did. Was told after I went there it would be ordered that day two weeks now and no word from them. More

by katnordman
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Jul 28, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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