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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,822 Reviews

2,822 Reviews of Hyundai of Ft. Myers - Service Center

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July 06, 2024

Had a service appointment for 1 pm for a simple oil change and tire rotation. Sat in line to even have a tech to check me in for 20 minutes. Then 2 hours later told I was being charged for oil and tir More

by FRANCE_DIANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Jul 11, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Diane, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

July 06, 2024

Nice service car very thing good car running good for service Hyundai they solve problem about ac & brake More

by priyankp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock
Jul 08, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

July 06, 2024

Service advisors are helpful and very clear in explaining any questions needed about you're car More

by RUBENESCALOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock, Doug Wright, Scott Dolloff
Jul 08, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

July 05, 2024

They are very kind and courteous to their customers. I’ve usually only had good experiences with this dealership. More

by SHARON8961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Napoleon
Jul 05, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review, Sharon. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

July 05, 2024

Andrew Ringwood is one of the best service agents I dealt with at Hyundai of Fort Myers More

by b2334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Ringwood
Jul 05, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

July 05, 2024

Great service. On time. Clean waiting area. Kept me up to date during service. Very friendly. More

by SIGGYD33928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gutermeze
Jul 05, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

July 05, 2024

I specifically asked the cost for the initial service and was told $195. They charged $233. The extra shop fees are standard for everyone and he never mentioned them. More

by john.wilson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles
Jul 08, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, so we're disappointed to hear this, John. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

July 05, 2024

Very helpful associates. I came hours early for my appointment but they were still able to assist me in a timely manner More

by debra.edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe it was Alan
Jul 05, 2024 -

Hyundai of Fort Myers responded

Debra, Thank you! Alan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

July 05, 2024

My engine airfilter was suppose to be changed, paid for service. However realized once i returned home and ensure it was completed. It was not. Had to return to dealership to actually complete it. No follo More

by sheena paonboyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jul 08, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

July 05, 2024

This dealer performed my third paint sealant and fabric protection and did an excellent job More

by RLR3028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Weiler
Jul 05, 2024 -

Hyundai of Fort Myers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

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