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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,821 Reviews

2,821 Reviews of Hyundai of Ft. Myers - Service Center

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July 02, 2024

I’ve had a great experience since having Bishoy as my service provider. Thank you! More

by SYNDIEMEIDE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy
Jul 02, 2024 -

Hyundai of Fort Myers responded

Thank you for your kind words for Bishoy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

July 02, 2024

Prices of service was high, very expensive for the service. Better deal Else where's. More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
Jul 05, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

July 02, 2024

Good service and service performed in a timely manner. Service done in the time the service person said More

by craddyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
4.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock, Doug Wright, Scott Dolloff
Jul 02, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

July 01, 2024

This is our second lease. Service is always friendly and on time. The vehicle is a pleasure to drive. More

by JOHN.ROCK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy Mikhail
Jul 01, 2024 -

Hyundai of Fort Myers responded

Thank you so much for taking the time to leave us a five-star rating. We hope you enjoy your new vehicle, John. Jason Curie General Manager Hyundai of Fort Myers

July 01, 2024

Andy was the best and very professional! He made the experience great and kept me informed More

by JOYCELLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 01, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Andy and our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

July 01, 2024

Every one was extremely friendly & helpful. They treated me like a person and not number. Jonathan Bickel was the best . Job was done on time & notified me on time . Thanks . More

by MOLLYLOBO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickel
Jul 02, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jonathan met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

July 01, 2024

Awesome service from the team there. Special mention to Aly Napoleon! He was top notch, great communication, and took great care of my daughter and her car. VIP treatment from Aly all More

by LARGIE68
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Aly Napoleon
Jul 02, 2024 -

Hyundai of Fort Myers responded

It's great to hear that Aly was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

July 01, 2024

My service advisor Jonathan Bickel was great getting the job done and on my way. More

by SANDIRAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickel
Jul 02, 2024 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

July 01, 2024

I really don't have much to say about the dealership. I only ever dealt with the service department, which has always provided excellent customer service. Whether you choose to wait or simply drop off yo More

by Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickel
Jul 02, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to leave us this fantastic review, Nelson! We'll be sure to share your feedback with our crew. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

July 01, 2024

Had 1:30 appt for oil change. Left dealership almost 2 and 1/2 hours later. Coffee machine and water machine in waiting area not working properly. Also my car is only 11 months More

by sunnurmhamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know the name of who helped me
Jul 04, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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