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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,821 Reviews

2,821 Reviews of Hyundai of Ft. Myers - Service Center

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June 30, 2024

I showed up on time and they took me right away. The service was good and fast, and the Customer Service Rep explained everything that was done to my car instead of just handing me a peice of paper More

by sandiegreiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eumelio Gutierrez
Jul 01, 2024 -

Hyundai of Fort Myers responded

Sandie, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

June 30, 2024

Very fast and friendly. Kept me up to date on everything. I would come back More

by DENISE_LANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson colon
Jul 01, 2024 -

Hyundai of Fort Myers responded

Denise, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

June 30, 2024

Oil change and tire rotation with scheduled appointment took 2.5 hours. Took nearly 15 minutes to have a service advisor come to the car More

by james.waldorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wasn’t enough human contact to remember names
Jul 04, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

June 30, 2024

Loyalty is a two way street and Hyundai FtMyers understands and operates on this basis. More

by RON.ROMBOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone Gerdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Hyundai of Fort Myers responded

Ron, Thank you for taking the time to share your thoughts on working with Simone and our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

June 30, 2024

Me e sentido muy bien cada ves que voy, muy buen equipo de trabajo, me siento en casa. More

by alejandrosp0818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock, Doug Wright, Scott Dolloff
Jul 01, 2024 -

Hyundai of Fort Myers responded

Alejandro, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

June 30, 2024

I think they are very fair and honest and really care about you and there reputation More

by Davidrritch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dolloff
Jul 01, 2024 -

Hyundai of Fort Myers responded

David, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

June 29, 2024

The staff was extremely helpful, and the man that helped me was great. They did not clean my car which they usually. More

by sydneymm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock
Jul 01, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. Pete, Eddie, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

June 29, 2024

I was very disappointed in the service. As a consumer I found the service to be very unprofessional as well as the lack of communication. Some training for the department would benefit th More

by Ladyscarab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bishoy
Jul 03, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

June 29, 2024

Excellent service, the you g man who check me in was excellent, very polite and personable . More

by jamielabrec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name sweet young man
Jun 30, 2024 -

Hyundai of Fort Myers responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Jamie, for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

June 29, 2024

Service was better this time then the last visit So I was happy for that More

by lizodea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone Gerdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Chili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Dolloff
Jun 30, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

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