Hyundai of Ft. Myers - Service Center

Beautiful and comfortable waiting room facility. Nice staff in the service department. Service advisor doesn't make you wait long before accessing your needs. Nice staff in the service department. Service advisor doesn't make you wait long before accessing your needs. More

Was told my 2007 Santa Fe wasn't worth fixing. My mechanic at Firestone is fixing it and said Hyundai should never have told me it wasn't worth fixing. Firestone doing it at less than one-third My mechanic at Firestone is fixing it and said Hyundai should never have told me it wasn't worth fixing. Firestone doing it at less than one-third the cost of Hyundai. Will never ever go back to O'Brien again! And one of the repairs is a known defect in the '07 Santa Fe. Fuel sender issue. Went to O'Brien in the first place because I read a recent article about 2007 Santa Fe issues. More

Robinson my service rep was so proffessional,answers all my questions and got me thru quickly my questions and got me thru quickly More

Jonathan was amazing but my car did not get serviced as it was supposed to. it was supposed to. More

Each and every time I interact with my Fort Myers Hyundai Dealership, my expectations are exceeded and it’s a wonderful service experience! Dealership, my expectations are exceeded and it’s a wonderful service experience! More

Leonel is a GREAT SERVIVE ADVISOR. He reminded me that my Oil change had been paid for when I purchased the car. I had completely forgotten about that and could have billed me for th He reminded me that my Oil change had been paid for when I purchased the car. I had completely forgotten about that and could have billed me for the service. ETHICAL SERVICE REPRESENTATIVE II Larry D.- Alva FL More

Service here was great. Very professional, informative service, and courteous. Waiting time frame on a busy Saturday was a little less than 2 hours, which was pretty good. T Very professional, informative service, and courteous. Waiting time frame on a busy Saturday was a little less than 2 hours, which was pretty good. Thanks! More

Unfortunately I had an appointment on a day when you had 4 service people call off. I wait 30 minutes for someone to even acknowledge i was there after seeing multiple people walk back and forth just talki 4 service people call off. I wait 30 minutes for someone to even acknowledge i was there after seeing multiple people walk back and forth just talking to each other. A sign could have been placed that just sates , we apologize for the delay we are short handed and will be with your shortly. One of the people just walking past could have said , we apologize we are short staff today someone will be with you. When Aly finally had a moment to check me in , i was a bit short with him but he was very professional and handled the situation in very nice way. I have had service before with the dealership but this was my worse experience More

Very helpful. Finished work in designated time. Made loaner car available for our use. Great Finished work in designated time. Made loaner car available for our use. Great More

I usually get in and out pretty quick. The only problem I have is that they don't seem to call you back when they say they will. The only problem I have is that they don't seem to call you back when they say they will. More