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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
3,066 Reviews

3,066 Reviews of Hyundai of Ft. Myers - Service Center

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August 07, 2024

Hyundai dealership of Fort Myers is a good dealership but I don't know in a future if it's going the same as now, but you guys didn't fix the air is leaking in the 4 of tires, because the air still leaking i More

by christalchery58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
June Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Pete Followell, Eddie Braddock, Ariel Claus, Doug Wright, Scott Dolloff
Aug 10, 2024 -

Hyundai of Fort Myers responded

Christal, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 06, 2024

Service is excepional everything I wanted done was completed satisfactory and the time was not long at all More

by G.PETRISIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Followell, Eddie Braddock, Ariel Claus, Doug Wright, Scott Dolloff
Aug 06, 2024 -

Hyundai of Fort Myers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

August 06, 2024

The atención was the best. Thank you!!! The wait was short and relatively quick even when I did not have an apppintmemt More

by ISOLIEREU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
Aug 07, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We appreciate the great rating. We look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

August 06, 2024

Great tire rotation and oil change appointment. I got the car back in less than 60 minutes when I was told 90 minutes! Thanks. Glad I bought the service policy i bought- a care free car! Thanks! More

by robertmpallov1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson colon
Aug 07, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your review, Robert. We truly appreciate your business here at Hyundai of Fort Myers. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

August 06, 2024

Always great service when I come to the store on colonial Blvd fort Myers fl More

by lathelharris197172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robison
Aug 06, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

August 05, 2024

Was disappointed never filled windshield washer fluid I thought it wes part of the oil change More

by franksei
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
Aug 05, 2024 -

Hyundai of Fort Myers responded

Frank, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers

August 05, 2024

Happy with the fast service and cordial explanation of it. I was upset with the estimate to change an air conditioner filter! 127!!!! That is too expensive. I said NO , went home bought the filter online More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Osorio
Aug 05, 2024 -

Hyundai of Fort Myers responded

Gloria, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

August 05, 2024

Before the service Techs even looked at my vehicle that has less than 16K and under warranty, they wanted me to sign a work order for rodent damage to wiring. I refused to sign it. I drove my car home. The More

by lcr2305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't have the name
Aug 08, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 05, 2024

Our sales guy Lucas was amazing! 5 stars! He made sure that we were happy and got the deal we wanted! More

by georgeaguilera001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yslas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas, Ariel Claus
Aug 05, 2024 -

Hyundai of Fort Myers responded

George, Thanks for sharing about your experience with Hyundai of Fort Myers. Lucas and our team appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

August 04, 2024

They give you a price, then they charge you more, heat in the waiting room. There was no water for customers. More

by DGOMEZBPAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employees not listed
Aug 07, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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