Hyundai of Ft. Myers - Service Center

Muy complacida con el trabajo realizado a mi carro, y buen servicio good job thanks🤩🙏 buen servicio good job thanks🤩🙏 More

The staff took too long to take of me, A 4pm appointment , arrived at 3:55 didn’t get noticed until 20 minutes after and only until I started calling out what seemed to be the problem. , arrived at 3:55 didn’t get noticed until 20 minutes after and only until I started calling out what seemed to be the problem. More

I left the dealership feeling very confident and comfortable in my car after the service and maintenance conducted in my car. comfortable in my car after the service and maintenance conducted in my car. More

Great service the only one improvement would be, while your making appointment you are asked what the problem is. The service advisor should give you approximate time the repair should take in my case it your making appointment you are asked what the problem is. The service advisor should give you approximate time the repair should take in my case it was 5 hrs. That way you would have someone come with you to take you home. More

Ray Powers has saved your dealership service department. He does what O Brien did. He defines customer service and professionalism. Thank you Ray! He does what O Brien did. He defines customer service and professionalism. Thank you Ray! More

Known Recall service NOT ABLE TO BE PERFORMED. No parts ordered until VIN verified. So the ENTIRE visit was a waste of MY TIME to have a person at the dealership just confirm the VIN!!!!!!! I st No parts ordered until VIN verified. So the ENTIRE visit was a waste of MY TIME to have a person at the dealership just confirm the VIN!!!!!!! I still need to come back to have the work performed now that you can order the parts. Have I mentioned it was a waste of my time?????? And my wife's? Since she followed me there, as we expected to leave the car for work yo be performed. The dealership KNEW they did not have the parts and NEVER informed me that this was the process: Knowingly having a customer DRIVE in to VERIFY a VIN?????? I ASSURE YOU, I will not spend ANY money any longer with Hyundai. I was planning on purchasing a Palisade soon as my next vehicle, but I am now investigating different vehicles after realizing that Hyundai treats customers this way. More

Great job, told me what was going to be done. They kept me informed through the whole process. And it was completed to my satisfaction. My service rep was excellent. They kept me informed through the whole process. And it was completed to my satisfaction. My service rep was excellent. More

Jonathan was awesome. Kept in touch with me the whole time. I appreciate him, when the shuttle driver didn't show up he made sure I had an Uber. Car was done a lot soone Kept in touch with me the whole time. I appreciate him, when the shuttle driver didn't show up he made sure I had an Uber. Car was done a lot sooner than I expected . More

From arrival to finish all personnel were polite, attentive and informative. This was a vast improvement from the time Morgan first took over from the previous owner. attentive and informative. This was a vast improvement from the time Morgan first took over from the previous owner. More

Fast, friendly service. Service performed in the time they estimated. Loved the free car wash. Service performed in the time they estimated. Loved the free car wash. More