Hyundai of Ft. Myers - Service Center

Very friendly and respectful, tell you exactly what will be done and inform you of any other issues. be done and inform you of any other issues. More

Very professional and courteous during the entire process. The best part was the text notification I received which was fast. Thanks process. The best part was the text notification I received which was fast. Thanks More

Customer service horrible at check in. After waiting I finally went inside to ask one Of the 7 plus people sitting behind a desk for assistance and was told to wait. Waited 20 min to c After waiting I finally went inside to ask one Of the 7 plus people sitting behind a desk for assistance and was told to wait. Waited 20 min to check checked in. Only after going back inside a second time did someone finally offer assistance. The remaining experience was fine. More

The service was ok. There were no issues it is a new vehicle. No problem There were no issues it is a new vehicle. No problem More

The service agent was polite and on point. He did everything I asked and I had my car back in a good time I want him every time I go. He did everything I asked and I had my car back in a good time I want him every time I go. More

Way too long to wait. Went in for a 1hr oil change. With all the add ons it was almost $1000 No one asked us if we had had these things done somewhere else. Good thing I Went in for a 1hr oil change. With all the add ons it was almost $1000 No one asked us if we had had these things done somewhere else. Good thing I was paying attention. More

Couldn’t believe this dealer charges a 3% fee for paying with a credit card. My bill was over $1000, so that’s crazy. If I had known I would’ve brought my checkbook. They also charged a $54.87 “shop charge” with a credit card. My bill was over $1000, so that’s crazy. If I had known I would’ve brought my checkbook. They also charged a $54.87 “shop charge”. This is why people are avoiding dealers when their car needs service. More

Worst experience I have ever dealt with, very confrontational service writer. I was being charged for shop supplies on a check engine light, and when I questioned it he stated that everyone gets confrontational service writer. I was being charged for shop supplies on a check engine light, and when I questioned it he stated that everyone gets charged shop supplies. I will be calling corporate to inquire about this charge. More

It’s a very great place to buy a car. They will help you find what is right for you and make you feel comfortable doing it. Such great people. Thank you Simone They will help you find what is right for you and make you feel comfortable doing it. Such great people. Thank you Simone More

I had an issue when I made my appointment. I said I needed my air conditioner looked at, it wasn't working. All the following emails/texts said you were going to check the coolant. I though I said I needed my air conditioner looked at, it wasn't working. All the following emails/texts said you were going to check the coolant. I thought that meant the AC. However, when I drove away and subsequently came back because my AC wasn't working, I was told coolant meant radiator not AC. Also, I said I wanted my windshield wipers replaced. It was not on all the communications I had & I called 2 times to get them added. Both times they said they'd add it to my work order. Hen I arrived for the service, my service rep, Rob , was very understanding about getting my wipers changed. Now, I have to make another trip and sit and waited for another service. This is the first time I had problems but I really felt whoever answered the phone when I made the appointment didn't hear me and really tried to rush the call. More