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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,821 Reviews

2,821 Reviews of Hyundai of Ft. Myers - Service Center

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April 19, 2024

They were very professional and friendly, especially the Service Advisor, Bishoy, and the driver, Jeff. More

by tervosmith
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy Mikhail, Jeff Reynolds
Apr 21, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Bishoy and Jeff here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

April 19, 2024

Great customer service friendly and easy to work with. Would recommend purchasing a vehicle from them again. More

by waytootalltorrie
Recommend Dealer
Yes
Employees Worked With
Walter Bonsignore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

April 19, 2024

Amazing dealership/service department! If I could give 100 stars I would. I can’t thank. The service department enough for fixing my flat tire, !! Looking up the warranty as well! It mad More

by Rose B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
Apr 21, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Rose, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

April 19, 2024

Jonathan Bickel was very kind and knowledgeable. He was quick to come to my car and sign me in. He had my car taken care of in an 1 1/2 hour. He came and got me right me right away and escorted me t More

by Linda Biorge
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickel 5 STAR
Apr 21, 2024 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Linda, and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

Apr 22, 2024 -

Linda Biorge responded

Thank you so much for your wonderful response to me for the survey. I'm always with your dealership! Everyone there is wonderful. But I do have to say I would NEVER deal with two of your people. One is in finance and the other is a salesman. Everyone else is exceptional. I would enjoy always coming back and avoid those two. Your Dealership is wonderful!

April 18, 2024

I’ve been my last seven vehicle from your dealership and working with William was great More

by GARY.KREGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Karrels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear William delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

April 18, 2024

Took my new Santa Fe for scheduled maintenance. Had an appointment for 1:45. They told me it would be about two hours (for oil change, tire rotation and safety inspection). I asked about topping of More

by ABBOTTR20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo
Apr 21, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

April 18, 2024

The only things I didn’t appreciate that what I got done was not covered by what I pay every month. The man in finance said everything would be covered but my tires and I was charged 463.00 dollars not happ More

by Melvin9843
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
No one has returned my call said they would check but never got back to me
Apr 18, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

April 18, 2024

Was a pleasure having my car serviced. Everyone was great. All work completed as I had requested. Waiting area was clean and neat More

by rframejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spoke with Angel and he was great
Apr 18, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

April 17, 2024

Everyone there was courteous helpful pleasant and I was out on time even though I arrived early. The accommodations for waiting we're very comfortable, there was coffee and a snack. When completed they mad More

by MARGIEN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Apr 17, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

April 17, 2024

Why charge for credit card use when you make enough money on your high price services . Also the car wash closes for lunch and I don’t have time to wait over one hour. For it. More

by ma1941
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy
Apr 17, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear that we didn't meet your expectations. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers

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