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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,821 Reviews
Call Service Center (239) 277-1222

2,821 Reviews of Hyundai of Ft. Myers - Service Center

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April 17, 2024

You are liars and crooks and you ought to be ashamed of yourselves . Honor your obligations. More

by MIKEIANN424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crooks
Report | Print
Apr 20, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

April 16, 2024

The staff was very pleasant, and the work was done sooner than expected. Hopefully it takes care of the problem. More

by JJHUMMER49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with Jonathan and he was very pleasant and informative
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Apr 16, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. Jonathan and our team appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

April 15, 2024

Overcharged on services. Too many recommendations for services already performed or not needed. Need to tell service department to not try to upsell customers. Came in for o More

by DDRONEN27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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Apr 18, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

April 15, 2024

Hyundai of ft myers have consistently offered up subpar experiences. They’ve forgotten things that I’ve had to drive back to have fixed and taken far longer than expected for general maintenance visits. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Apr 18, 2024 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, Andrew, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

April 15, 2024

Worst dealer ever avoid at all costs service non existant and service sucks as well More

by Yrsbaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
1.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock, Doug Wright, Scott Dolloff
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Apr 18, 2024 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

April 15, 2024

The service dept is inconsistent. Horrible one day and great the next. The sales dept is fraudulent and deceptive. I do not appreciate the degree of dishonesty conveyed to me in the s More

by BBJMD623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan you Hana, Michael m,
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Apr 18, 2024 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

April 14, 2024

Great place to get your car serviced. My vehicle was in and out for an oil and filter change. More

by TAKIESHA.SANTANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Five stars for my service advisor but I can't recall his name he was great.
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Apr 15, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

April 13, 2024

The service was fine, however service reception was bad… I waited for 20 minutes before anyone even acknowledged that I was there, then when Leonard did decide to come out, he bordering on rude, seemly it More

by Doug
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leonard
Report | Print
Apr 17, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

April 13, 2024

Excellent service. They are prompt and courteous. I trust them completely with my car. Always professional! More

by SSR1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eumelio
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Apr 14, 2024 -

Hyundai of Fort Myers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

April 13, 2024

Very unhappy with service nobody listened to me when I told them there was a problem with the car More

by abbootle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t even know the name
Report | Print
Apr 17, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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