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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
3,100 Reviews
Call Service Center (239) 277-1222

3,100 Reviews of Hyundai of Ft. Myers - Service Center

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September 25, 2025

The wait time was too long, because there was not enough mechanics. But my customer service person, Victor was great. More

by ttrittfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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Sep 25, 2025 -

Hyundai of Fort Myers responded

Thank you for your review. We are pleased to be working with Victor, which was a positive experience, but sorry to hear that the rest of your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers

Sep 25, 2025 -

ttrittfan responded

Actually, Victor resolved it to my satisfaction. The charge for my discounted oil change was waived for my trouble. I hope you can add more service staff to help things run faster in the future. This is my second car from your dealership. The first car lasted 200,000 miles, 15 yrs, then was involved in a crash, and totaled. This car is over 10 yrs old. I have had lots of experiences with your service center. Starting back when it was O’Brien, and Hyundai had a more extensive warranty.

September 25, 2025

Although the service rep Ensestro was great the service result by the technician was not More

by TONI4580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
June Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2025 -

Hyundai of Fort Myers responded

Toni, we appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 24, 2025

I bought my Genesis coupe there, both of them, now I just purchased a camaro they had on the lot. Sales are always professional and not pushy. The Service Dept stays in touch when your vehicle is in for serv More

by roxann429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efe Atay, service advisor is awesome. Kept me informed, always professional
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Sep 24, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

September 24, 2025

I was very confused when I pulled up to service. I waited at least 10 minutes for someone to finally talk to me. More

by lauren45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Sep 24, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback, Lauren. We're sorry to hear about the long wait and apologize for any inconvenience. Thank you for bringing this issue to our attention! We appreciate your business and hope to see you again. Jason Curie General Manager Hyundai of Fort Myers

September 24, 2025

Ashley was very helpful and professional service took long but she offered us an Uber so we could go and do our shopping while waiting More

by Meantonik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Marvin
Report | Print
Sep 24, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

September 24, 2025

The customer service was excellent from start to finish. Leo Osorio, my service advisor was very helpful. More

by sharpf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Osorio
Report | Print
Sep 24, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

September 24, 2025

Porch department said it had part for my car when the car arrived being towed the part was not available. I had to wait almost 4 days to get it. Price for skid plate of $450 is outrageous and should’ve been More

by bporse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2025 -

Hyundai of Fort Myers responded

Thank you for your review. Our goal is to make sure everyone who walks through the door leaves happy, and we're sorry to hear that we fell short here. Please don't hesitate to reach out if you'd like to discuss your concerns in more detail, we are always happy to help! Jason Curie General Manager Hyundai of Fort Myers

September 24, 2025

They were timely in getting back to me. They kept me informed of what was going on. More

by sandiegreiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Sep 24, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

September 24, 2025

Courteous service delivered within a reasonable timeframe at a reasonable price. I love the coffee machine too. More

by tkdean114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2025 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

September 24, 2025

Came in for regular maintenance and waited while work was done. Everything went smoothly and Leo was a big help in explaining everything to me. More

by JJLOGAN2008
Recommend Dealer
Yes
Employees Worked With
Leo O
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Sep 25, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

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