Hyundai of Ft. Myers - Service Center
Fort Myers, FL
2,927 Reviews of Hyundai of Ft. Myers - Service Center
The service was fine, however, a free loaner was provided by Efe but my husband went to pick it up the service advisor, Carlos Tavares had him sign a vehicle use agreement showing a total charge of $2265.00. by Efe but my husband went to pick it up the service advisor, Carlos Tavares had him sign a vehicle use agreement showing a total charge of $2265.00. I hope this is not so. Please call me back as soon as possible to confirm that. My phone number is +12392815102. Grace Juzwiak More
Good customer service, Michael was excellent and informative.I would recommend to anyone. The lady that makes my appointment was excellent too. informative.I would recommend to anyone. The lady that makes my appointment was excellent too. More
2 hours for an oil change, even though I had an appointment. Just like all SWFL, my “recommended” services totaled over $4,600. Not so shockingly he said we could “work on the price” when I said appointment. Just like all SWFL, my “recommended” services totaled over $4,600. Not so shockingly he said we could “work on the price” when I said no thank you. He followed up with “what can we do to earn your business? The simple answer, don’t lie! I don’t barter with the price of a gallon of milk. I don’t get up sold when I go for a haircut. The fact that people are praying on people, particularly people of a certain age here in Florida, is sad and disgusting. We have all been through this when purchasing, but to also have to deal with it regularly at service, despicable! More
Service department seems to be getting worse each visit. More time spent waiting for simple services and confusion with billing and complimentary services More time spent waiting for simple services and confusion with billing and complimentary services More
Did my last warranty service. I thought this included a tire rotation, but this was not done. I don't know why? I thought this included a tire rotation, but this was not done. I don't know why? More
Went in for Hyundai complimentary oil and vehicle inspection. Work was done in good time 1 hour. My only disappointment was I wish the technician would’ve gone beyond and checked the vehicle tire pre inspection. Work was done in good time 1 hour. My only disappointment was I wish the technician would’ve gone beyond and checked the vehicle tire pressure. They were all very low and driving home the tire pressure warning ⚠️ light came on. Other than that hopefully the other things was done properly. More