Hyundai of Ft. Myers - Service Center

It should never take 2 hours for a simple oil change especially when you have a appointment!! especially when you have a appointment!! More

For my first free oil change in April I scheduled an appointment and arrived on time. I sat in the line waiting to get in for 60 minutes. Then the oil change took 1.5 hours and did not include a tire ro appointment and arrived on time. I sat in the line waiting to get in for 60 minutes. Then the oil change took 1.5 hours and did not include a tire rotation because that was an extra charge. Yesterday (August 27th) I arrived at 8:15 without an appointment and, although I was the second car in line, it was nearly 15 minutes before anyone acknowledged me or spoke. This time I used a free oil change and tire rotation and was told it would be 1-1.5 hours. It was actually over 2.5 hours before I got my car. I heard a number of complaints about how long it was taking and the unrealistic estimate of time that caused others to be very late. This doesn't engender any confidence in your service department. More

From the moment I pulled up I was immediately greeted by Shayne and he was super helpful and managed to get my car done after thinking that it may be 48 hours that my car would be done. I definitely would r Shayne and he was super helpful and managed to get my car done after thinking that it may be 48 hours that my car would be done. I definitely would recommend Hyundai of Fort Myers to everyone. More

I was glad with my service and attention but I am so disappointed with the warranty of my car. Now is like I need to fix everything from my pocket. Where did he warranty go? disappointed with the warranty of my car. Now is like I need to fix everything from my pocket. Where did he warranty go? More

Everything was excellent with the oil change. Im very happy with the management.I will be back Im very happy with the management.I will be back More

Very smooth and thorough The service experience at the dealership was one of the best I've experienced over the years. Really liked the video of the multi inspection dealership was one of the best I've experienced over the years. Really liked the video of the multi inspection More

Kind n helpful Done Done I did have a bad experience the first two times but this time it was exceptional. first two times but this time it was exceptional. More

The dealership is clean, service advisor was very nice and helpful. I still think it takes too long to have a service done at dealership. That would be my only negative feedback. and helpful. I still think it takes too long to have a service done at dealership. That would be my only negative feedback. More

Had an appointment but never did the service for 5 days and no phone call to update about the service and no phone call to update about the service More

Jacob was wonderful in helping me in the service department area, he made sure a of my concerns were addressed department area, he made sure a of my concerns were addressed More