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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,717 Reviews

2,717 Reviews of Hyundai of Ft. Myers - Service Center

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January 16, 2024

They don't listen to to instructions. This is the second time they didn't call the number I instructed them to call when the car was ready to be picked up. Hence I waited a hour more. I w More

by Jbutler508
Recommend Dealer
Yes
Employees Worked With
Oil change
Jan 17, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers

January 16, 2024

Good communication and fast service They were very helpful explaining why my car needed that service. The car was ready in a few hours. More

by franklinmvz
Recommend Dealer
Yes
Employees Worked With
Leo
Jan 17, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

January 16, 2024

I was thankful and it appeared everything was okay Batteries and tires were in good shape. Hard to believed it was service Jan 1 2023 it was a problem for me Jan 3 2024 my system was changed as if I w More

by Marrgureeb
Recommend Dealer
Yes
Jan 17, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

January 16, 2024

Easy and accommodating Worked around my schedule with flexibility and had an issue after work they fixed it no problem or questions asked More

by nicolehauser3
Recommend Dealer
Yes
Employees Worked With
Nick sanchez
Jan 17, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

January 16, 2024

I really like how easy it is to make an appointment for service. Just a phone call away and I love the email reminders. Very professional. More

by JASONTRAVIS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eumelio
Jan 17, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

January 16, 2024

For the most part, it's been poor service from management. The oil change was pretty quick. More

by THOMASEPHILLIPS
Recommend Dealer
No
Jan 20, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience, Thomas, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 16, 2024

Took 2 1/2 hours for an oil change. When I change oil at Omaha dealership it takes 1 hour sometimes 15 minutes over. More

by bejue1229
Recommend Dealer
No
Jan 20, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 16, 2024

Ok. Done When the mechanic dropped off the car, they left Grease on the driver door, the steering wheel and carpet. So when I bring it back, can the mech More

by EDUARDO.VELARDE1979
Recommend Dealer
No
Jan 20, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Eduardo, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 16, 2024

I bought an as is car. No warranty. I was assured that there was nothing wrong with it. I've owned said car for four months and I just had to put a new motor in it. So I'm More

by ejfloyd73
Recommend Dealer
No
Employees Worked With
Very nice
Jan 20, 2024 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 15, 2024

Way to many add on fees that. You have to pay. Their new car is worth gold, my 2 1/2 year old Hyundai Santa Fe Calligraphy is worth 35% of original value. No thanks More

by packerpro1
Recommend Dealer
Yes
Employees Worked With
Nice young guy and Financial
Jan 16, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jason Curie General Manager Hyundai of Fort Myers

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