Hyundai of Ft. Myers - Service Center

Leo was very sympathetic to my issues and having to return for more repairs for something that was contributing to the problem for my last visit. He was very helpful and understanding of the mood I return for more repairs for something that was contributing to the problem for my last visit. He was very helpful and understanding of the mood I was in. And did all he could to make things right. More

Went into the dealer at my appointment time of 7:30. am. left at 3:00pm. I told them that I think that my rear rotor was warped. They took 3 1/2 hours to tell me that all of my rotors were warped and the am. left at 3:00pm. I told them that I think that my rear rotor was warped. They took 3 1/2 hours to tell me that all of my rotors were warped and they needed to be turned down but my pads were ok. They also said that I needed a 4 wheel alinement , brake lines flush and 4 tires. I agreeded to just the rear rotor resurfacing. It took them another 4 hours to complete I was at the dealer for 7 1/2 hours. When I went to pay my bill of $360.00. They told me that I also had to pay them another $260 for diagnostic that I was never told of. I refused to pay for the additional charges because all they did was look over my car to find out other things that they could charge me. I service person agreed and removed the addition charges. My problem was fixed with just the rear brakes resurfaced as I sugested when I walked in. More

The service was very good. Upon my arrival I realized I was an hour early but was still able to be taken care of. While waiting my daughter and I decided yo visit with our sa Upon my arrival I realized I was an hour early but was still able to be taken care of. While waiting my daughter and I decided yo visit with our salesperson Mr. Diego who was also able to work with us to take care of our additional concerns about the vehicle. All in All we were pleasantly surprised and grateful for the excellent service and quality response received during our visit to your location. I can HONESTLY say 'I am soooo very happy that I chose Fort Myers Hyundai to purchase 2 of my vehicles. The last one the KONA in September 2024 which was in for service. Thank you Eumelio and Diego for your service. More

Great service as usual. Took my car in for scheduled appointment to have sensor installed in a rear tire. Nelson Gonzalez was my advisor. He was very helpful and competent. Took my car in for scheduled appointment to have sensor installed in a rear tire. Nelson Gonzalez was my advisor. He was very helpful and competent. More

1st time in a long time but I finally got good service. The best part was I didn’t have to wait 2-4 hours for a scheduled oil change. The best part was I didn’t have to wait 2-4 hours for a scheduled oil change. More

I had a bad experience with the previous owners; o’Brian Hyundai and have stayed away for many years. I decided to take a chance with Morgan and was pleasantly surprised with dealing with the service team. Hyundai and have stayed away for many years. I decided to take a chance with Morgan and was pleasantly surprised with dealing with the service team. There was no pressure to buy unnecessary parts that I don’t need. Morgan did what asked and that was it. I will likely go back. More

Great service intake. Prompt and quick Upfront cost and service was on target Many thanks to Chloe Schultz for her time to explain system Prompt and quick Upfront cost and service was on target Many thanks to Chloe Schultz for her time to explain system More

Dealership has great employees who care about providing excellent service to their customers. My first choice when needing anything for my car excellent service to their customers. My first choice when needing anything for my car More

Awesome experience. Anthony did a great job in a timely manner. I am confident that the next service will be the same. Anthony did a great job in a timely manner. I am confident that the next service will be the same. More

I enjoyed an outstanding experience shopping for my new 2025 Hyundai Santa Fe Calligraphy to replace my 2023 Hyundai Santa Fe Calligraphy! My salesperson was Mark Ely and he helped me review my new opti 2025 Hyundai Santa Fe Calligraphy to replace my 2023 Hyundai Santa Fe Calligraphy! My salesperson was Mark Ely and he helped me review my new options and colors for my new vehicle and oversaw a fun experience test driving the newest Santa Fe! Mark was excellent to work with and I felt very comfortable and confident in this man and his knowledge of his vehicles. He seemed like we could have been friends if I had lived in Florida, but I live in Iowa and was shopping for my next ride home!! More