Hyundai of Ft. Myers - Service Center

They treated us like family bought many of vehicles from this dealer I will continue going there this dealer I will continue going there More

I was greeted by Bishoy Mikhail and from the very first greeting until the service was completed, Bishoy explained what was going on. He made sure I knew where the waiting rooms were and since I have the greeting until the service was completed, Bishoy explained what was going on. He made sure I knew where the waiting rooms were and since I have the Complimentary Hyundai Maintenance but was asking for something not covered, he informed of the price before the job was done. After I left, I noticed something was not right and I brought it back the next day and Bishoy took care of the problem. More

Excellent service with very curteous staff I will return to the dealership for service and eventually a new car return to the dealership for service and eventually a new car More

Pleased with service department. They were courteous, professional and provided explanations for my questions and concerns. Jonathan was a pleasure to work with They were courteous, professional and provided explanations for my questions and concerns. Jonathan was a pleasure to work with More

I was really disappointed with the service dept. Last month I’ll make an appointment due on my issues regarding my A/C , not getting cold ,it was a Saturday I told them go ahead and do diagnose so Last month I’ll make an appointment due on my issues regarding my A/C , not getting cold ,it was a Saturday I told them go ahead and do diagnose so we can pinpoint the real problem is.Then it was a High pressure hose has a leaks. So they can’t do it on that day , we spend (4) hrs. Waiting for that results,Then the advisor told us to come back on the ff. morning and they will take care the problem so we came back on the morning and the people from the service dept.(outside personnel) he told me I don’t have any appointments! So , I waited patiently and then the Sunday advisor told me that I don’t have any appointments, again we explained to him that the yesterday advisor he want us to comeback on the following morning so the mechanics will fix the issues.So it was granted, again we wait patiently for almost 5 hrs. And I checked to the Sunday advisor what’s going , he said that they are short handed for mechanics.for that moment I told him. just give me the invoice for the diagnose.. It was ($250.00).Then after that I called one of the service dept. not you guys since we do have multiple different vehicles.They accept us even do it’s different model and they fixed my A/C problem s with flying colors.My family was loyal to your company for almost (17 years) ,after this incident I don’t think we still coming back and also to my son’s complaints regarding your service dept.He said it was terrible!We will not purchase any cars or make an appointments (Service dept.) on your locations .we will look another Hyundai locations. More

Could’ve said part wasn’t in for recall, wasted my time they didn’t ask for VIN number when I made appointment they didn’t ask for VIN number when I made appointment More

Hyundia Fort Myers, FL. Greeted right away, Listened and answered all my questions. Gave me a very close estimated completion time. Extremely clean and nicely stocked sna Greeted right away, Listened and answered all my questions. Gave me a very close estimated completion time. Extremely clean and nicely stocked snack baskets, water and coffee bar area. Explained all work done and helped with getting my paperwork & on my way...Thank-you More

Very friendly and tries to be accommodating to every single person. Makes people feel important single person. Makes people feel important More

Ray the SVC. MGR and counter staff were helpful during my scheduled appointment. Thanks Ray, feel better soon. MGR and counter staff were helpful during my scheduled appointment. Thanks Ray, feel better soon. More

This was my first time using this dealer. The dealership I purchased the car from is over 49 miles away and I chose this dealership that was closer. The time spent however, was longer than dr The dealership I purchased the car from is over 49 miles away and I chose this dealership that was closer. The time spent however, was longer than driving the extra distance. Nearly four hours for an oil change and A/C system sanitizing. Wow!!! The Service Advisor did apologize at the end. Besides that, the service was good, courteous, and professional. More