Hyundai of Ft. Myers - Service Center

Tries to upsell all services. This to me is not appropriate for the dealership I want to work with. This to me is not appropriate for the dealership I want to work with. More

Aly was a professional in every aspect, he kept us updated about what was going on with our car, and was able to get us a car for the time ours was going to be in the shop. updated about what was going on with our car, and was able to get us a car for the time ours was going to be in the shop. More

Muy agradecida y complacida con su trabajo. Lo recomiendo al cien por ciento. Muchas gracias Lo recomiendo al cien por ciento. Muchas gracias More

The timimg was great and my Service Tech was Anothony was awesome!!! Thank you for all your help!! awesome!!! Thank you for all your help!! More

Staff is very nice and polite. Hospitality is excellent. Love how they keep you up to date in your car. Hospitality is excellent. Love how they keep you up to date in your car. More

Always accommodating and helpful. I appreciate the pickup and drop off amenity. Seems the techs did everything right. I appreciate the pickup and drop off amenity. Seems the techs did everything right. More

horrible communication. completely unreliable. rude staff. had my car over three months just to replace my radio that never even worked while i’ve had this car. worst dealer completely unreliable. rude staff. had my car over three months just to replace my radio that never even worked while i’ve had this car. worst dealer i’ve ever been to and i will absolutely never go back. More

I scheduled an appointment and was told to arrive at 2:45. When I arrive they said they didn’t have an appointment for me. It took them just under three hours for a simple oil change and a tire rotation 2:45. When I arrive they said they didn’t have an appointment for me. It took them just under three hours for a simple oil change and a tire rotation. The older gentleman that does the scheduling reported that they have numerous recalls and that parts have to come from China I ask him why is it my problem and why wasn’t I told that was going to be a problem when I purchased the vehicle he simply acted smug like he was used to this kind of wording if you can’t run the dealership sell it to someone who can if I had known dealership service at Hyundai dealers was this poor I would’ve never purchased the vehicle. I like the product dealer service it’s not worth it. I then toured a lot, looked at a few vehicles and noticed the trunk divider. I really like the trunk divider so I asked where the service department was and I went there ready to purchase a trunk divider for my Santa Cruz. I rang the bell knocked on the window and waited for 30 minutes Walk back-and-forth by, but no one stopped to help me. This kind of service is simply unacceptable. There’s no one around that ensures that people are doing what they’re supposed to do and regularly ask customers if they need help. More

Paid over $200 for a code reading. Codes were reset and contacts clean, but the same problem exists where the air bag light stays on. It was a waste of both time and money Codes were reset and contacts clean, but the same problem exists where the air bag light stays on. It was a waste of both time and money More

The service department really knows what they are doing. I thought I knew what was wrong but their expertise really helped me out. I thought I knew what was wrong but their expertise really helped me out. More