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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,864 Reviews
Call Service Center (239) 277-1222

2,864 Reviews of Hyundai of Ft. Myers - Service Center

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March 26, 2025

Even with appt it took 1. 1/2 hours to start even looking at car More

by KPAHLS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colon
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Mar 29, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 26, 2025

Very difficult to reach them for services and too long of a wait time, after making an appointment More

by WILLIAM200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the answer name
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Mar 26, 2025 -

Hyundai of Fort Myers responded

William, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Jason Curie General Manager Hyundai of Fort Myers

March 25, 2025

Communications with Service were abysmal. The department was over committed and it reflected in their attitudes. More

by CHRISP764
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aly Napoleon
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Mar 29, 2025 -

Hyundai of Fort Myers responded

Chris, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 25, 2025

Very professional and very attentive to the needs of the customer. Very clean lounge area More

by pontoonpwr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Nappleon
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Mar 26, 2025 -

Hyundai of Fort Myers responded

Thank you for your very kind review. Aly and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

March 24, 2025

Very happy with my service very informative and clear on everything they were doing will be back More

by kristy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Dolloff
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Mar 25, 2025 -

Hyundai of Fort Myers responded

Kristy, Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad Pete, Ariel, and our service team were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

March 23, 2025

10 am appt, 3 hrs & 20 mins later diagnosed. 45 minutes later cost provided. Disgraceful. More

by wjmirandaconst
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above
Report | Print
Mar 28, 2025 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 23, 2025

Good service. Took a bit long for a simple 10K service appointment, but got the job done. More

by scottdmarier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Mar 25, 2025 -

Hyundai of Fort Myers responded

Scott, Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

March 23, 2025

A complete disaster when trying to communicate with the service department. Tried to get a hold of my service tech on many different occasions and couldn't even talk to a human on most of them and when I d More

by casearer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Hyundai of Fort Myers responded

Craig, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 22, 2025

Great service and they are really helpful. Got my service and really happy with Rancel Machin service More

by ineliykiki2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rancel Machin
Report | Print
Mar 24, 2025 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Rancel here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

March 22, 2025

Made an appointment for an express oil change . Was taken care of quickly . Nelson kept me up to date as I waited in the lounge . Nice , clean waiting area with snacks , coffee and water . More

by bmdavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Report | Print
Mar 24, 2025 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. Nelson and our team appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

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