Hyundai of Ft. Myers - Service Center

Outstanding Customer Service! The team consistently goes above and beyond to meet the needs of their clients, ensuring a positive experience through attentive communication and ti The team consistently goes above and beyond to meet the needs of their clients, ensuring a positive experience through attentive communication and timely assistance. More

The sales staff seems to be very friendly and helpful. The service team was not as helpful or friendly. This is the second time this has happened The service team was not as helpful or friendly. This is the second time this has happened More

Great service prompt attention and good clean facility and waiting times are not very long good experience and waiting times are not very long good experience More

Excellent service but excessive labor costs. I did get an understandable explanation of the work performed . I did get an understandable explanation of the work performed . More

Everything was great except that I had to wait about 15 minutes before anyone came out to help me. minutes before anyone came out to help me. More

I received excellent customer service at the Hyundai Hyundai of Fort Myers on colonial Boulevard. I had a lot of work done on my engine and my car seems to be running much better now. To the estimated c Hyundai of Fort Myers on colonial Boulevard. I had a lot of work done on my engine and my car seems to be running much better now. To the estimated cost and I was treated with respect highly recommend this dealership! More

Very professional and knowledgeable Chloe answered all my questions You have a great team in Fort Myers my questions You have a great team in Fort Myers More

Service tried to charge me $3800 in unnecessary repairs and horrible returning or answering calls. I had to have the operator walk back to service and tell them to pick up the phone. I had my vehicle towe and horrible returning or answering calls. I had to have the operator walk back to service and tell them to pick up the phone. I had my vehicle towed to my mechanic from work and he said the sensors just needed to be reset. I was only charged $43 vs Hyundai charging me $284 and all they did was change the oil and try to charge be $3800 for work that was not needed. TOTALLY SHADY!! More

Well to start I had an apple for 3:30 I didn’t leave until 6:00. Then every time I have had my oil change you guys never reset the oil mileage change. Also this time didn’t change the sticker on my wind until 6:00. Then every time I have had my oil change you guys never reset the oil mileage change. Also this time didn’t change the sticker on my window and one time you took old sticker but did not clean the sticky stuff off. The people who have checked me in have always been great. But service wise I’m not happy every time has been an issue one time showed up when sticker told me to and was told I was too early. I needed to come back later. Not happy at all More

Originally I waited 2 hours for an estimate. Then it took exactly one month, many calls and texts (which were never returned), a visit back to the dealership and a threat to find another body s Then it took exactly one month, many calls and texts (which were never returned), a visit back to the dealership and a threat to find another body shop before I finally received a call to schedule the repair. . More