Hyundai of Ft. Myers - Service Center

I scheduled my car for an oil/filter change. Upon arriving there was a long wait to check in as there was a line up. At check in, I was told there would be 2 hr. wait for servicing (for just an Upon arriving there was a long wait to check in as there was a line up. At check in, I was told there would be 2 hr. wait for servicing (for just an oil change and check up????) It actually ran to 2 1/2 hours. After finding my car in the lot, I discovered it was blocked in by another vehicle that had left there, in the driving area, by a service person instead of being parked in a proper parking space. So, I had to find someone to get the key and move the vehicle--another 20 minutes! My agent was very good, helpful, and professional so I applaud Chloe. Someone needs to see to fixing the problems with the service center, so it runs more efficiently. I've been a customer for many years and have never seen it like this. More

Hyundai of Fort Myers always does a great job with my vehicle service and recall notices. That is why I've bought 4 vehicles from them, and will continue to do so. vehicle service and recall notices. That is why I've bought 4 vehicles from them, and will continue to do so. More

Very professional Advisor. He checked me in and provided all the information that I needed. He also called me when it was ready. He checked me in and provided all the information that I needed. He also called me when it was ready. More

Excelente servicio! Muy amables y eficientes, la espera fue amena en Hiunday Fort Myers lo recomiendo Muy amables y eficientes, la espera fue amena en Hiunday Fort Myers lo recomiendo More

It was a pleasure to have chosen Hyundai of Fort Myers for my service. This is my second Hyundai that I have used them for. It was excellent from beginning to end of my service. From being greeted to t for my service. This is my second Hyundai that I have used them for. It was excellent from beginning to end of my service. From being greeted to them getting me to a local restaurant for lunch. will use them again. More

While the service was excellent,I was shocked by the $197.00 diagnostic fee to begin the service process. $197.00 diagnostic fee to begin the service process. More

Robinson was amazing and is the best guy to deal with he was amazing thanks was amazing thanks More

I was bothered by the fact they decided to call a different number than the one they recitted upon arrival. I noticed my car sitting in the parking lot. After 2 hours for an oil change it sat in lot different number than the one they recitted upon arrival. I noticed my car sitting in the parking lot. After 2 hours for an oil change it sat in lot for 15 mins. Found the guy that took the car. He blamed me because they called my wife's number. However no one ever bothered coming to the waiting room More

Car was finished for oil change, but no one told me it was ready, sitting for 2- hours,! I thought when you bring car in for service they would check everything , tires still showing 4-different pressure was ready, sitting for 2- hours,! I thought when you bring car in for service they would check everything , tires still showing 4-different pressures, makes me wonder if anything else was not checked! More

Why does it take 2-3 hrs for a 15min oil change! !!?? No good!!!! Especially on an "appointment". .... What's the delay !!! It's not an engine swap out!?!?!? Just an oil change?!!!!!! Plea !!?? No good!!!! Especially on an "appointment". .... What's the delay !!! It's not an engine swap out!?!?!? Just an oil change?!!!!!! Please get an EXPRESS LANE dedicated to OIL CHANGE ASAP!!!!! More