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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,854 Reviews

2,854 Reviews of Hyundai of Ft. Myers - Service Center

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January 17, 2025

Excelente servicio muy amables y muy buena comunicación con respecto a la información del problema y solución a los posibles problemas. More

by Vielka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Dolloff
Jan 18, 2025 -

Hyundai of Fort Myers responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

January 16, 2025

Excellent service provided by Leo. He was very kind and helpful. Answered all our questions and provided clear answers More

by chad1287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Jan 16, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team, Chad. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

January 16, 2025

The purchase of my Hyundai Santa Cruz was the worst retail sales encounter of my life. The salesman, Denys, I feel purposefully misspelled my first name and email address as he refused to correct them More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales Denys
Jan 19, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 16, 2025

Leonel was great, always is I went in for an oil change and he made sure my horn was replaced, an overdue issue was taken care of and it was under warranty. More

by nesh.jayy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel
Jan 16, 2025 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

January 15, 2025

My young man was courteous and very helpful. He kept me informed of the progress. More

by WOODROSEBECKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remeber his name but it should be in the record.
Jan 15, 2025 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

January 15, 2025

Work was well done but it takes too long. Appointments are scheduled but service doesn’t begin for a very long time. More

by AKOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Hyundai of Fort Myers responded

We appreciate your business and apologize for any inconvenience. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Jason Curie General Manager Hyundai of Fort Myers

January 15, 2025

Scheduled time was 8:30 AM. Had to wait for 20 minutes before someone coming out to check in. Oil change took 2 hours. Car was not washed. We found that our instrument settings More

by lgsopp
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 15, 2025 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers

January 15, 2025

I had a 1:15 appt for new car service. My car was not ready until 4 pm and if I didn’t go and ask the status I might still be there. No way an oil change and tire rotation should take mor More

by ncpjl
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mykeal Burke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 15, 2025

Came in for yellow tire light on even in warm weather. They said they fixed it but tire is running 4-5 pounds from rest. Will take back in when yellow light comes on again. Aly Napoleon was serviceman More

by fthierer0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Napolean
Jan 16, 2025 -

Hyundai of Fort Myers responded

We are very happy to hear Aly provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

January 15, 2025

Leo has great customer service skills. He is very professional and courteous. He notified me when my car service was complete. More

by carreroalexandria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Jan 16, 2025 -

Hyundai of Fort Myers responded

Alexandria, Thank you so much for your excellent review! We are so glad that Leo had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

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