Hyundai of Ft. Myers - Service Center

Everyone was very kind. I was surprised we were only there one hour and ten minutes. I was surprised we were only there one hour and ten minutes. More

Courteous fast service done before it was promised. Counter lady lu was super kept in touch even got me a uber back home Counter lady lu was super kept in touch even got me a uber back home More

Was extremely happy both with timeliness of scheduling and efficiency of service once I arrived . and efficiency of service once I arrived . More

From arrival to departure once again Hyundai of Ft Myers disappoints. Last time 6 hrs to do an oil change and an update which they failed to notify us when complete. We were waiting. this time 3 hrs for jus disappoints. Last time 6 hrs to do an oil change and an update which they failed to notify us when complete. We were waiting. this time 3 hrs for just an oil change. This time told us a lug nut was missing and it was $38 dollars to replaced it! I called Naples Hyundai they said lug nuts for my make and model cost $9.16 they had 10 in stock. . I live in Lee i dont think that i should have to go to Naples or Charlotte to have service done on my car I bought it at a dealer in FT Myers. Then they spilled oil all over the engine i guess the mechanic could not find where the oil goes. The worst decision was to buy another Hyundai. We had 2 others had no problems it was OBrian at the time. Now its poor service or trade the car. More

Service was done as requested and all other items taken care of. Great experience thank you care of. Great experience thank you More

Staff fud not help me but added stress to me . Towing company lied several times about arrival time I was without a vehicle for a day or so I had to rent the car at my expense pay lift driver als Towing company lied several times about arrival time I was without a vehicle for a day or so I had to rent the car at my expense pay lift driver also hired another person to carry me to pick up rental Hyundai was a disappointment to me More

Jasmin is incredible and I appreciate all her help and knowledge. Definitely going back to her again knowledge. Definitely going back to her again More

My advisor was wonderful, l did not have an appointment but l did have lights on, on my dashboard. My car was taken in very quickly and he updated me all along the way. but l did have lights on, on my dashboard. My car was taken in very quickly and he updated me all along the way. More

The person who took care of me was Robinson. He was polite, knowledgeable, and professional. He answered all my questions, and kept me posted. When I dropped my car off, I asked him about how lo He was polite, knowledgeable, and professional. He answered all my questions, and kept me posted. When I dropped my car off, I asked him about how long it would take because I was going to wait and he told me around an hour and a half. He was just about dead on! Ive been going to that dealership since 2015. Best experience there to date! I’ve bought 4 SUV’s since then. More

Excellent service, Napoleon was very polite, professional and answer all my questions. Thank you Napoleon for your attention and care. and answer all my questions. Thank you Napoleon for your attention and care. More