Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Hyundai of Ft. Myers - Service Center
Fort Myers, FL
2,733 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,733 Reviews of Hyundai of Ft. Myers - Service Center
Sort by
December 13, 2024
Waited 2 hours for an oil change, and had an appointment. This is the 2nd time of a 2 hour wait. You should say that when accepting the appointment so customers would know about the wait, or figure how to s This is the 2nd time of a 2 hour wait. You should say that when accepting the appointment so customers would know about the wait, or figure how to schedule better. We love the car, not the service. More
by Rsimons
Verified CustomerEmployees Worked With
Robinson was very good
December 12, 2024
Great service & speedy time, less than expected. Pleasant waiting room & respectful. Will continue using there services. Pleasant waiting room & respectful. Will continue using there services. More
by My4angels143full
Employees Worked With
December 12, 2024
I took my Santa Fe in to fix a leak in an air conditioning hose. The LABOR charge was $599. The time between when I was called to authorize the repair and the time I was called to let me know the conditioning hose. The LABOR charge was $599. The time between when I was called to authorize the repair and the time I was called to let me know the repair was completed was 1 hour and 5 minutes! That computes to a labor rate of $555/ hour, which is obscene!! More
by DDS4IU
Employees Worked With
Eumel
December 11, 2024
Although I made a reservation for an oil change several weeks in advance, once I got to the appointment they did not have my filter in stock and had to go get one. I know you had car information so why was weeks in advance, once I got to the appointment they did not have my filter in stock and had to go get one. I know you had car information so why wasn't the filter there when I arrived? This oil change lasted 3 hours and 45 minute. For a simple oil change. Come on people, get it together. When I inquired about the timing I was given stories about the mechanic needing to clean the engine by steaming it (??) and all kinds of other fantasy excuses. Lost my faith in you guys. Never know what story I might be given and whether to believe it or not. More
by Ochsenkopf
Employees Worked With
Was never introduced by name
December 10, 2024
Had our tires rotated. Do e incorrectly because the steering wheel shook at high speeds. It took 3 days for dealer to figure out. Do e incorrectly because the steering wheel shook at high speeds. It took 3 days for dealer to figure out. More
by redrockadele
Employees Worked With
Chole
December 09, 2024
Found a bad wiper for the car. Looked for a newer one offer me less than a bike? Looked for a newer one offer me less than a bike? More
by ROCKED
