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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,730 Reviews
Call Service Center (239) 277-1222

2,730 Reviews of Hyundai of Ft. Myers - Service Center

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December 04, 2024

Told it would take 1 hour it took 2 1/2 for an oil change. Book better . More

by KAVINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
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Dec 06, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers

December 04, 2024

Very friendly, helped with my problem, when I asked the service director how it was going he answered me with a perfect answer. More

by ronniesmith1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock
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Dec 06, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

December 03, 2024

They found the problem and made everything right with fixing it now my car has been running smooth. More

by victoriakent94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure
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Dec 03, 2024 -

Hyundai of Fort Myers responded

Thanks, Victoria, for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

December 03, 2024

Customer service was excellent . The person we initially encountered was professional and courteous . Well trained staff More

by Pdcm314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikhall
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Dec 03, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

December 03, 2024

I was in and out quickly and my car was repaired. They had the parts in stock so I didn't have to return which was a real plus for me. More

by MARYD1803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Estevez
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Dec 04, 2024 -

Hyundai of Fort Myers responded

Mary, Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

December 02, 2024

It was very nice the way they treated me. I was very satisfied and grateful for their service and kindness. More

by ELISABETHPL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickel
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Dec 03, 2024 -

Hyundai of Fort Myers responded

Elisabeth, Thank you so much for your excellent review! We are so glad that Jonathan and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

December 02, 2024

Good customer service and kind people I didn't wait too much . And the service ma ager is a great guy Bernardo very professional and compromise with his job.excelent!!! More

by carbonell5227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo
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Dec 03, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. Bernardo and our team appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

December 02, 2024

Excellent service provided to me. Dealership was very clean and well staffed. I give them five stars More

by slrodriguez007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Gonzalez
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Dec 03, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. Nelson and our team appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

December 02, 2024

The only thing that was a disappointment is that I was told I could have a loaner car and there was not one available when I got there. The waiting room had no coffee! They allowed kids to be running aro More

by LADYCOP671998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine
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Dec 06, 2024 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 02, 2024

Warranty wasn't honored. But they did change the oil and filter and rotated the tires More

by ANSENTIERNAN23
Recommend Dealer
No
Employees Worked With
None
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Dec 06, 2024 -

Hyundai of Fort Myers responded

Ansen, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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