Hyundai of Ft. Myers - Service Center

Isaac is fantastic at taking care of his customers. He was our sales rep and got our service scheduled for us and met us the day of service as well. He follows through on everything, highly impressed w He was our sales rep and got our service scheduled for us and met us the day of service as well. He follows through on everything, highly impressed with his customer service. More

Everything was great i will bring my car back for service again. Soon for the next time again. Soon for the next time More

Check in was smooth. Wait time acceptable; even though it was my second time there for the same issue. Waiting area has been updated very nicely and amenities are appreci Wait time acceptable; even though it was my second time there for the same issue. Waiting area has been updated very nicely and amenities are appreciated. Sure would like for a separate cell phone area to be created however. Loud, continuous conversations regaled all of us waiting for the entire hour that I was there. Not the dealers fault that some people are inconsiderate but a sign or policy change might help. More

Very quick and courteous; answered all my questions and then some during my visit. He was really kind! then some during my visit. He was really kind! More

Fast efficient and good customer service. Kept in touch with me the whole time and dropped me off at mall and picked me up👍😀 Kept in touch with me the whole time and dropped me off at mall and picked me up👍😀 More

Crew is nice, waiting room is clean and offers good snacks. Also a Comfortable quiet atmosphere! snacks. Also a Comfortable quiet atmosphere! More

Great team from sales, finance and service. All around great experiance buying and having sercice done All around great experiance buying and having sercice done More

Dealing with Aly as our automotive tech has been an excellent experience. Honest, trustworthy and very responsive. excellent experience. Honest, trustworthy and very responsive. More

I want to thank Leo for his assistance in handling my vehicle maintenance. He made the whole experience comfortable. Also a thank you for the maintenance department. vehicle maintenance. He made the whole experience comfortable. Also a thank you for the maintenance department. More

Automated customer service solutions come with trade offs. The trade off in this case is me. Riding off customers who value human interaction is not good for business. When i did get someone on the phon offs. The trade off in this case is me. Riding off customers who value human interaction is not good for business. When i did get someone on the phone, they never gave their name. I was put on hold to leave a message. Your message service does not allow enough time to leave a clear and accurate message. I left a message for service manager and had no response. Dropped my vehicle off on Thursday morning and received no information on my vehicle until I reached out multiple of times Saturday morning. I did however, receive a phone call Thursday morning from a sales department staff wanting to purchase my vehicle. I respectfully declined the offer. I blame no one person for this bad experience. The top down decision to train employees to be nothing more than button pushers is nothing new in the corporate world. I was clear and transparent about the concerns I had with my car. It would have been nice to get some sort of feedback by email, text or phone call. Sorry, I will be taking my $ somewhere else. More