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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,675 Reviews

2,675 Reviews of Hyundai of Ft. Myers - Service Center

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November 05, 2024

They told me that this survey is how they get paid. Seems shady. But so does recommending a brake fluid flush at 14000 miles and a 4 wheel alignment on a car that presented no alignment issues. That di More

by MALIAMORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
Nov 07, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers

November 05, 2024

Everything was great the way I expected Robinson dit a great job by providing whit all the answers I need thanks More

by difrande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock, Doug Wright
Nov 06, 2024 -

Hyundai of Fort Myers responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

November 05, 2024

The manager, Jeff is very reasonable and accommodating. Goes above and beyond to make a good deal, and fix anything wrong. Elyja is amazing. He’s personable and kind. He also goes the extra mile to care fo More

by rfoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Simpson and Elyja Rivera
Nov 06, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with Jeff and Elyja. We're glad to hear they delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

November 04, 2024

2 hrs and car still parked where it was when I dropped it off. My agent left for the day without any notice. No one responding to my text inquiries. Agent desk could not find paperwork. Finally another agent More

by samblakeslee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember name of person
Nov 09, 2024 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

November 04, 2024

All was good service was done in a timely manner thank you for your help. More

by petefishplace201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
Nov 04, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

November 04, 2024

The services was great! Jonathan took good care of me and the car and he made sure I wasn’t waiting all day long. More

by CDOUGHTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Nov 06, 2024 -

Hyundai of Fort Myers responded

Quality customer service is always our number one priority, and we're happy to hear that Jonathan met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

November 04, 2024

Clean waiting room and courteous service representatives. My service Representative was excellent. Finished on time. More

by Carlin.hageman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Wright
Nov 06, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

November 04, 2024

Chloe Schultz was Beverly helpful, and took extra time to answer all questions and ensure I was satisfied. More

by seanderrah
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Schulte
Nov 06, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

November 03, 2024

Prompt greeting on arrival. When my car was ready in 1 hour I was called and then shown t my car. I work as a receptionist at SGF and the service here is far better. More

by deniseenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can not remember who the service person was.
Nov 04, 2024 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Denise, and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

November 03, 2024

Everything appeared to be clean and orderly, the service tech, Johnathan, was helpful and thorough too. The snacks were a nice touch in the waiting area. More

by WHITRJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Nov 04, 2024 -

Hyundai of Fort Myers responded

It's great to hear that Johnathan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

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