Hyundai of Ft. Myers - Service Center

The dealership was neat and clean I arrived early for my appointment but my service advisor got me right in appointment but my service advisor got me right in More

The service advisor Jonathan was great and helpful. However, I went in for a standard oil change, tire rotation and filter change. It was an 1 1/2 hours before I was even advised my inspection had been However, I went in for a standard oil change, tire rotation and filter change. It was an 1 1/2 hours before I was even advised my inspection had been completed and what services were recommended. After I selected what services I wanted I received a phone call I needed a tire I had a "bubble" in one of mine. Which was fine. It took almost another hour to find out if there was a tire in stock and the cost. I ended up being there for almost 5 hours, which to me seemed excessive. Unfortunately, I had no choice but to wait. More

The Service Advisor did a good job providing me with updates on my car. Because they had to order parts it would take a few days. I was told that I could get a loaner car, but after seven calls I was fi updates on my car. Because they had to order parts it would take a few days. I was told that I could get a loaner car, but after seven calls I was finally told there were no cars available. The person in charge of loner cars was off property and no one knew that. Better communication between the car loner person and the Service Department would be helpful to the Customer. More

I was impressed by the service on this visit. Service Advisor Chloe kept us well informed and we really appreciated the Uber service. Service Advisor Chloe kept us well informed and we really appreciated the Uber service. More

The service advisor was excellent would surely recommend to my friends and family. Furthermore the place was clean to my friends and family. Furthermore the place was clean More

Service always great , Chloe was great , first time having her as my advisor, great asset to the awesome customer service team you already have . having her as my advisor, great asset to the awesome customer service team you already have . More

I always take my car here to be serviced. Have always been satisfied with the work done here. Aly Napoleon was was excellent, and is a very efficient, nice and kind man. He represents your Have always been satisfied with the work done here. Aly Napoleon was was excellent, and is a very efficient, nice and kind man. He represents your dealership well! More

Poor communication between the service reps and clients. My time is valuable . I made an appointment and had to wait for a simple oil change . They quoted 1 to 1 1/2 hours. After 1 hour and 15 minutes the v My time is valuable . I made an appointment and had to wait for a simple oil change . They quoted 1 to 1 1/2 hours. After 1 hour and 15 minutes the vehicle was still sitting by the front door . Unacceptable!!!! The rep should have updated me as to what was going on. The cigarette smoking which is prohibited is not being addressed. The so called refreshments was empty and the girl at the desk seemed to be annoyed that I asked her to fill up the bins More

My abs recall was done and the light stayed on they had no answer ! Really no answer ! Really More

Friendly staff, didn't take that long to service. Comfortable waiting area with TV and magazines available Comfortable waiting area with TV and magazines available More