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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,825 Reviews

2,826 Reviews of Hyundai of Ft. Myers - Service Center

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November 24, 2024

Very nice service facility and advisors. Had to wait three hours for my comp oil change because it was non Hyundai vehicle and they had to pick up the oil filter. Good planning would have be More

by nfermani
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

November 24, 2024

My hazzard light were flashing, I got a new battery and alternator, but it happened again, so it didn’t fix the problem. Said I might need a new computer. But I didn’t see on the bill they did a Diagnosti More

by Marie Emerson
Recommend Dealer
Yes
Employees Worked With
Don’t know
Nov 26, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback, Marie, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers

November 23, 2024

Superb, Personalized service. Customer oriented. Knowledgeable and experienced staff that communicate well with the customer. More

by KBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson
Nov 24, 2024 -

Hyundai of Fort Myers responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

November 23, 2024

ExcellentCustomer Service with smile face and care for the clients and full attention to the issues. More

by mmesseha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Nov 24, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

November 23, 2024

Speed of oil change and that they found a nail in tire and were able to patch it. More

by KGENTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickel
Nov 24, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

November 23, 2024

Efficient and friendly. Doesn't push services that are not needed. Staff courteous and nice. More

by LKUCH819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson from service and Billy from sales.
Nov 24, 2024 -

Hyundai of Fort Myers responded

Thank you for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

November 22, 2024

The service guy was excellent. He was friendly, professional and helpful. I will definitely recommend yo my friends. More

by ldvera1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishop Mikhail
Nov 24, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

November 22, 2024

Easy to make appointment, friendly and helpful staff. Will return to service center if necessary. More

by Geri Rausch
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
Nov 24, 2024 -

Hyundai of Fort Myers responded

It's great to hear that we were able to help you out, Geri. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

November 22, 2024

I am very disappointed in the customer service. I asked two different times that they cancel the extended warranty on my car, only to find out almost 4 months later that they never did. I went in More

by ajscoca
Recommend Dealer
No
Employees Worked With
David Cossairt
Nov 27, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

November 22, 2024

I call Jonathan the day before ,about tire that have a screw and schedule for early appointment and he advised me to get 4 new tires and is a great person More

by lmfigueiredo61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Nov 24, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

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