Hyundai of Ft. Myers - Service Center

My abs recall was done and the light stayed on they had no answer ! Really no answer ! Really More

Friendly staff, didn't take that long to service. Comfortable waiting area with TV and magazines available Comfortable waiting area with TV and magazines available More

Had issues with my car. Quick and adventive. Quick on giving me rental. Gave me 7 days of rental. Quick and adventive. Quick on giving me rental. Gave me 7 days of rental. More

The service advisor seemed like he was in a hurry. No matter what I mentioned he told me I could go buy it at the service department. After the car was ready, I took it through the 'car wash' which, No matter what I mentioned he told me I could go buy it at the service department. After the car was ready, I took it through the 'car wash' which, honestly, does NOT wash the car and doesn't even use soap. I never saw this before, but the guy in the car wash actually used a long handled black brush that he dipped in soapy water. When my son and I went to dry the car, we saw marks which we believe are from that brush. They wouldn't come out. My son. a fprmer mechanic, said they could be buffed out. There was also condensation by the headlamps, which I have also never seen. So we drove the car right back to service and my son told the advisor about what we found. He said they don't buff there. Isn't that kind of impossible for a service department??? He also said the condensation was normal. In other words, we took up valuable time w/our concerns. The worst part about this appointment is that over a week ago, I called to schedule an appointment and a recording asked me to leave my name and number and they would call me back. Guess what? A week went by and I never got a call back. I was able to schedule on line for a week later. What good is the offer to call me back when no one does it. The service was much much better when it was O'Brien Hyundai. I have owned a Hyundai since 2011. The BEST part of ANY experience I have there is when it involves my salesman Eli Civil. What a gem and gentleman. He is truly an asset to your dealership. More

Excellent customer service no complaints or concerns enjoyed talking to the sales men wanting me to buy a new car enjoyed talking to the sales men wanting me to buy a new car More

Had issues after bringing my car home but they did a wonderful job when i brought it back and fixed everything i was having issues with, they even came and picked the car up and brought me a courtesy ve wonderful job when i brought it back and fixed everything i was having issues with, they even came and picked the car up and brought me a courtesy vehicle to use for the day. More

I was able to get in and out in less then 30 minutes and the advisor was very friendly the advisor was very friendly More

Every aspect of our visit was perfect. In and out in 90 minutes for our 7500 mile service. In and out in 90 minutes for our 7500 mile service. More

Was taken care of right away I was taken home by your Uber and when car was ready was taken back to dealership Uber and when car was ready was taken back to dealership More

I’ve only had 1 maintenance scheduled and it seems to be fine. However, I’ve had 2 installations of tint. The first time bubbles developed immediately. I had it redone with the same outcome. The windows wer fine. However, I’ve had 2 installations of tint. The first time bubbles developed immediately. I had it redone with the same outcome. The windows were not cleaned and you can feel dirt underneath. I was told someone from sales would reach out 3 days ago…nothing More